Senior Product Manager, Personalization

Posted 2 Days Ago
Be an Early Applicant
Sunnyvale, CA
Hybrid
117K-234K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
The Senior Product Manager, Personalization leads the personalization strategy and execution at Walmart. This role involves driving a data-informed approach to develop machine learning models for item recommendations, continuously testing and optimizing these models, and collaborating with data scientists and engineering teams to enhance the customer experience across shopping platforms.
Summary Generated by Built In

Position Summary...

What you'll do...

Senior Product Manager, Personalization is responsible for leading the strategy and execution of our personalization roadmap to drive key metrics which ensure our customers and members see the most relevant and engaging content and item recommendations across their shopping experiences with Walmart which help them progress on the journeys and engage more deeply with Walmart. This role will be responsible for leveraging and developing cutting edge machine learning and AI models which use deep content and customer understanding to generate delightful shopping experiences for our customers while collaborating cross functionally with Data Science, Engineering, Analytics and Business teams.

Job Responsibilities

  • Develop and execute personalization strategy and roadmap that aligns with our OKRs and drive customer, member and business value
  • Drive a data-informed approach to personalization by working closely with data scientists and analytics to identify key metrics and build models that deliver personalized content and item recommendations across all touchpoints in the customer journey.
  • Continuously test and optimize recommendation models to improve engagement, conversion rates, and customer satisfaction, using A/B testing, multivariate testing, and other experimentation techniques.
  • Leverage data insights to inform product decisions and collaborate with cross-functional teams, including business, analytics, and engineering, to develop product initiatives that enhance the customer experience and drive business growth.
  • Evaluate business cases and translate business and customer requirements into product roadmaps, machine learning models models, engineering specifications, and underlying system dependencies.
  • Communicate product vision, strategy, and performance to stakeholders across the organization, including senior leadership, and ensure alignment on product priorities and goals.
  • Stay up-to-date on industry trends and best practices related to personalization and item recommendations and ensure our product strategy remains competitive.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $117,000.00-$234,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America

Top Skills

Machine Learning
The Company
HQ: Bentonville, AR
578,950 Employees
Hybrid Workplace

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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