Senior Product Manager - People Operations

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Senior Product Manager - People Operations to join the People & Culture Team on our journey to always deliver amazing experiences. 

Join the team that champions the employee experience at Delivery Hero. As part of the CHRO Office, you'll provide essential support that helps optimize workflows and empower leaders to focus on strategic priorities. Your contributions will drive productivity and ensure that our teams are equipped to deliver great results, ultimately helping Delivery Hero achieve its vision and goals. With each initiative you support, you’ll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization.

• Develop a deep understanding of the product domains and the processes affecting the product domains you are responsible for.

• Craft and actively drive  the aligned global  product or product portfolio vision, strategy, and roadmap from ideation to launch.

• Create a market requirement document (MRDs) and product requirement document (PRDs) with prioritized features and justification aligned to customer needs.

• Gather end user data and monitor feature adoption to improve performance and quality of feature releases within your product domains

• Outline what product success looks like to meet the user, business and technical  requirements based on the key performance indicators set by the Product Head.

• Serve as an ambassador of the Product organization, ensuring best practices are embedded in our ways of working across full product lifecycle

• Minimum 5 years of related experience, ideally as Product Manager, Project Manager, or in Product operations

• Bachelor’s degree (preferred)

• Ability to work with remote development teams

• Excellent communicator & stakeholder management skills

• Excellent time management and meeting facilitating skills

• Independent, resourceful and always looking to raise the bar

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.