Senior Product Manager, Partner Experience

Reposted 20 Days Ago
Be an Early Applicant
Waltham, MA
In-Office
5-5 Annually
Senior level
Artificial Intelligence
The Role
Lead development of Partner Experience products, focusing on seamless experiences for manufacturers and improving partnership satisfaction.
Summary Generated by Built In

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking a Senior Product Manager to lead the development of our Partner Experience products. In this role, you’ll focus on creating seamless and rewarding experiences for manufacturers in the Xometry network — from onboarding and quoting to fulfillment, ratings, and re-engagement. Your work will be essential to making partnerships with Xometry frictionless, driving long-term success and satisfaction across our supplier ecosystem.

Responsibilities:

  • Own and execute the roadmap for specific areas of the partner journey such as quoting tools, onboarding workflows, fulfillment guidance, or partner performance insights.
  • Collaborate closely with engineers, designers, and the partner operations team to launch impactful improvements.
  • Analyze performance metrics like order acceptance rates, fulfillment speed, and partner satisfaction to identify opportunities.
  • Gather feedback directly from partners to inform product decisions and prioritize enhancements.
  • Ensure feature adoption through thoughtful rollout strategies, in-app education, and partner communications.
  • Partner with other PMs and business units to align roadmap and dependencies.

Qualifications:

  • 5+ years of product management experience, preferably in marketplaces, supply chain, or logistics tooling.
  • Demonstrated success shipping features in complex operational or B2B environments.
  • Analytical mindset and ability to interpret data to guide decisions.
  • Strong communication skills and stakeholder alignment abilities.

#LI-Hybrid

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Top Skills

Logistics
Marketplace
Supply Chain
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The Company
Bethesda, MD
381 Employees
Year Founded: 2013

What We Do

Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world. With its proprietary technology, Xometry creates a marketplace that enables designers and engineers to rapidly source high-quality on-demand manufactured parts and assemblies. Xometry's innovative platform also empowers sellers of manufacturing services across the nation to grow their businesses. Xometry’s buyers range from self-funded startups to Fortune 100 companies.

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