At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
We're looking for a Senior Product Manager to join Flexport's Ops Tech product team and own a critical part of how we empower internal operators and optimize global logistics execution. You'll define the vision and roadmap for import operations technology, ship features that drive measurable efficiency and cost savings, and collaborate with engineering, design, data science, and global operations teams to solve hard execution problems at scale.
Flexport's platform powers every stage of global freight—from origin booking to destination execution and final warehouse delivery. The products you build will be used daily by freight operators, drayage teams, customs specialists, and logistics managers who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex physical and digital logistics workflows.
You will:- Own the product strategy and execution roadmap for Ops Tech end-to-end—from problem discovery through launch, adoption, and iteration
- Define and deliver product features that improve destination dwell management, control demurrage expenses, and elevate on-time delivery metrics
- Build high-efficiency internal operator tools and AI-driven automation that simplify complex, multi-step freight execution workflows
- Establish quantitative frameworks to track operational metrics, platform health, operator productivity, and cost-to-serve reductions
- Partner deeply with Engineering, Design, Global Operations, and Commercial leadership to translate physical trade constraints into software solutions
- Communicate strategy, trade-offs, and outcomes with clarity and conviction in executive-facing forums
- 6+ years of product management experience (or domain-relevant experience), shipping products in complex, data-dense environments
- Strong analytical & quantitative skills: Proficient in SQL, comfortable working with complex datasets, and skilled at building data-driven metrics frameworks
- Domain Focus: Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology
- Complex Workflow UX: Demonstrated ability to streamline intricate operational tasks into intuitive user interfaces for heavy daily users
- Cross-Functional Collaboration: Proven ability to partner closely with designers, engineers, and frontline operations teams to prioritize features and manage dependencies
- Executive Communication: Excellent written and verbal communication skills, particularly when explaining technical trade-offs, prioritization frameworks, and business impact
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At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
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Skills Required
- 6+ years of product management experience or domain-relevant experience
- Experience shipping products in complex, data-dense environments
- Proficiency in SQL and strong analytical and quantitative skills
- Experience building B2B workflow software, internal operator platforms, supply chain execution systems, or freight technology
- Demonstrated ability to simplify complex operational workflows into intuitive user interfaces
- Experience partnering with designers, engineers, and frontline operations teams to prioritize features and manage dependencies
- Excellent written and verbal communication skills, including explaining technical trade-offs, prioritization frameworks, and business impact
Flexport Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flexport and has not been reviewed or approved by Flexport.
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Fair & Transparent Compensation — Pay is considered competitive for engineering, data, and some go-to-market roles, with strong reported total compensation in senior tech bands. Compensation is also framed as broadly in line with market ranges for mid-level sales positions.
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Healthcare Strength — Healthcare coverage is described as offering multiple plan options with preventive care and prescription coverage, alongside dental and vision. Company-paid disability and basic life/AD&D are positioned as part of a comparatively robust core insurance package.
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Leave & Time Off Breadth — Leave is framed as generous through flexible/unlimited PTO and a defined set of paid holidays for exempt staff. Paid parental leave is described with extended time for birthing and non-birthing parents, including a phased return program in some materials.
Flexport Insights
What We Do
Founded in 2013, we believe trade can move the human race forward. That’s why our mission at Flexport is to make global commerce so easy there will be more of it. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B worth of merchandise across 112 countries every year.
Why Work With Us
Global logistics is the circulatory system for the world economy. Our global team of entrepreneurs is empowered to make the important decisions, to advocate for what is right regardless of the bottom line, and to see their ideas tested in the laboratory of the real world. We are uniquely positioned to simplify trade and built to make it happen.
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