Job Description
Have you ever wondered how working at Allegro Operations Automation would feel? 🤔 Over 15 millions customer are using our automation and over 1,000 employees utilizing our internal tools. You can significantly enhance Allegro's customer interaction and employee productivity. We're at the forefront of implementing ✨ AI-driven solutions 🤖, focusing on automating customer contact and supporting workforce efficiency. Working with us means you'll be involved in developing products based on state-of-the-art technologies such as test classifiers, large language models (LLMs), chatbots, and much more 🚀 🔭 technology.
We are looking people for people with:
- Experience as a Product Manager or similar role in technology or tech advocacy in the Customer Experience.
- Passion about AI (know and observe the new trends and solutions). Experience in developing automation or no-code/low-code applications is a plus.
- Based on gathered data can make recommendations and decision about product roadmap.
- Problem-solving abilities and strong decision-making skills.
- Ability to see the product through the eyes of the clients and understand their needs.
- Interpersonal, communication, and stakeholder management skills (including C-level stakeholders).
- Agile methodologies and managing product backlog experience.
- Experience designing and implementing changes based on A/B testing and data analysis.
- Very good business writing skills.
- English at minimum B2 level and Polish at minimum C1 level.
In your daily work, you will handle the following tasks:
- You will develop automation-product vision, roadmaps, and timelines and manage the delivery of features and enhancements.
- Define, monitor and review relevant product KPIs, and understand the differences between input and output measures.
- Build a plan for the products for at least a quarter and product vision for at least 1 year, (determine the increments that plan to be achieved and what effects it will bring).
- You will collaborate with stakeholders to understand and reconcile users' needs and translate them into new functionalities.
- You will manage and prioritize the product backlog in collaboration with a team of engineers to ensure work is aligned with strategic goals.
- You will facilitate communication across different teams and stakeholders to align objectives and ensure everyone is on the same page.
What we offer:
- A hybrid work model that you will agree on with your leader and the team (A hybrid work model requires 3 days a week in the office). We have well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms).
- Long-term discretionary incentive plan based on Allegro.eu shares.
- Annual bonus of up to 20% of the annual salary gross (depending on your annual assessment and the company's results).
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
- English classes that we pay for are related to the specific nature of your job.
- 16" or 14" MacBook Pro with M1 processor and, 32GB RAM or a corresponding Dell with Windows (if you don’t like Macs) and other gadgets that you may need.
- Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise.
- A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things.
- Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work, and various technologies and subject-matter issues).
- If you want to learn more, check it out
Why is it worth working with us:
- You work with first-class experts who are eager to share their knowledge. The flow of our know-how within the company is really smooth!
- The IT team is made up of over 2000 members who have shared their knowledge at multiple conferences, such as KotlinConf, NSSpain, Devoxx, Confitura, Geecon and co-create a blog: allegro.tech
- Your ideas and suggestions for improvement will always be listened to attentively.
- Your decisions make a difference and shape one of the leading e-commerce in Europe.
Allegro Tech Podcast → https://podcast.allegro.tech/
Booklet → https://jobs.allegro.eu/job-areas/tech-data/
Send in your CV and see why it is #dobrzetubyć (#goodtobehere)
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
