Senior Product Manager - Omnichannel & Cashless

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

The Role

As a Senior Product Manager at GeoComply, you will be pivotal in optimizing product-market fit and guiding our technical teams to execute accordingly. You'll be deeply embedded within the on-property casino landscape, building upon your industry network and driving the Cashless and Casino product roadmap. With Nevada as your home base and frequent travel to various casino regions, the role requires frequent on-site visits to support new and existing partnerships with prospective clients. Your ability to interpret customer requests into detailed technical specifications across hardware and digital products will be essential to your success. You'll have the chance to collaborate closely with the industry’s best geolocation software and hardware engineering teams alongside key stakeholders to shape and deliver top-notch features for our esteemed customers within the gaming industry.

Key Responsibilities

• Analyze customer pain points, leveraging your expertise and providing insights and recommendations on product selection and implementation strategies to drive maximum ROI and customer satisfaction.
• Translate high-level concepts into meticulously crafted features, designing innovative solutions that align with operational requirements.
• Assist with end-to-end product development lifecycle, including project management and roadmap execution, ensuring timely delivery of solutions.
• Bridge the gap between business needs and technical requirements, effectively communicating technical concepts to diverse audiences.
• Cultivate and maintain relationships with key organizational stakeholders, contributing actively to the company's vision and strategic goals.
• Drive product innovation and customer satisfaction through proactive engagement, on-site evaluations, and continuous improvement initiatives.
• Visit existing and prospective customers, predominantly within the casino environment, engaging with them, gathering feedback, and refining the user experience.
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Who You Are

• 5+ years of experience in roles such as Product Manager, specifically within the gaming industry.
• Sound understanding of regulatory and technical compliance in the gaming industry.
• Sound knowledge of cashless mobile applications.
• Strong technical acumen with the ability to understand hardware, beacons, Bluetooth, signals and wireless signals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively in a team-oriented environment.
• Results-oriented mindset with a track record of meeting deadlines and exceeding expectations.
• Ability to work with distributed teams and willingness to engage in International travel.

Bonus Points

• Proficiency in core technologies including Bluetooth, BLE, UWB, and GPS.
• Experience in driving product roadmaps, particularly within the realm of cashless payments and indoor geolocation solutions, is highly desirable.

Apply Now!

Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!

Commitment to Diversity and Equity.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.

Why GeoComply?

Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here’s why we think you’d love working with us.

We’re working towards something big

We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values aren’t just a buzzword

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.

Diversity, equity, and inclusion are at the core of who we are

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

Learning is at the heart of our employee experience

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We believe in being a force for good

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

We care about our team

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

We value in-person collaboration

GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.

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At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.

We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.