The Role
Own QA and evaluation systems for multilingual AI agents: build evaluation gates, AI-driven localization testing, annotation/eval infrastructure, and feedback loops to auto-publish translations safely at scale. Lead cross-functional delivery across engineering, AI, linguists, and design to turn subjective quality into measurable, automatable systems.
Summary Generated by Built In
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are building an AI-native localization stack: agentic translation workflows that already publish content with minimal human touch, and a quality system that keeps that automation trustworthy at scale. As automation grows, quality assurance becomes the product. We are hiring a Senior PM to own QA and Evals for our multilingual AI agents — the evaluation, testing, and feedback infrastructure that decides whether an AI output is good enough to auto-publish, catches localization defects inside the live product, and continuously feeds signal back to improve our agents.
This role sits at the intersection of platform/product building, AI agent evaluation, and global product delivery. It requires sharp judgement and instinct to turn fuzzy, subjective quality problems into measurable, automatable systems, as well as strong product execution to ship the tooling that runs them at scale.
Multilingual AI Quality Evaluation
- Enhance the quality gate of the agentic pipeline — the evaluation agent that decides whether a translation is good enough to auto-publish.
- Own the trade-off between automation coverage and risk across content tiers. When the gate gets something wrong systematically rather than as a one-off, diagnose the root cause and drive the fix back into the agent.
AI Driven Localization Testing
- Build an AI-driven product testing tool that automatically detects localization defects that translation review cannot catch — truncation, layout breakage, hardcoded strings, unlocalized images, wrong number/date/currency formats.
- Ship the MVP that scans mobile/web apps to accelerate localization auditing, then drive the long-term vision of integrating localization tests into internal product testing infrastructure, so they run automatically before features go live.
Evaluation & Annotation Infrastructure
- Build the backbone that makes quality measurable and improvable: golden datasets, annotation tooling with error classification, automated evaluation, a metrics/dashboard layer, and the feedback loop that turns human evaluations into agent fine-tuning.
- Own annotation workflow integration so linguists can annotate in a standardized, real-time way.
- Bachelor's degree or higher with 3+ years in product management. Hands-on experience building or evaluating AI agent systems (not just using AI tools) may substitute for part of the PM tenure requirement.
- Platform-building experience: You've built content platforms, testing platforms, or SaaS products — you know how to take a fuzzy internal workflow and turn it into a system others rely on. Experience with CMSes, testing infrastructure, or internal tooling counts.
- AI agent / evaluation: You've worked hands-on with AI agents, agent harnesses, and evals — especially for subjective, hard-to-measure quality problems (not just accuracy against a clean label). You can design eval harnesses and golden datasets, and read failure modes (hallucination, prompt drift, edge-case regressions) well enough to know whether a bad output is a prompt problem, a data problem, or a model problem.
- Multi-market shipping experience: You've shipped products across multiple markets or languages — you understand what breaks when a single-market assumption meets a global user base, and you're comfortable working cross-culturally with distributed teams.
- Excellent cross-functional leadership across engineering, AI teams, linguists, design, and external partners
- Localization/translation domain background — terminology & glossary management, TMS tools (Phrase, Smartling), internationalization (ICU/CLDR)
- Bilingual or multilingual (Chinese and/or European languages)
- Crypto, fintech, or other high-compliance / regulated domain experience
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
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Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Bachelor's degree or higher with 3+ years in product management (or equivalent hands-on AI agent evaluation experience)
- Hands-on experience building or evaluating AI agent systems, eval harnesses, and golden datasets
- Platform-building experience (content platforms, testing platforms, CMS, internal tooling)
- Experience designing evaluation and annotation infrastructure, metrics, and feedback loops
- Multi-market / multilingual product shipping experience
- Strong cross-functional leadership across engineering, AI teams, linguists, and design
- Right to work in Singapore / not requiring employer visa sponsorship (priority stated)
- Localization/translation domain experience (TMS, terminology, i18n)
- Bilingual or multilingual (Chinese and/or European languages)
- Experience in crypto, fintech, or regulated domains
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
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