Company Description
We are a passionate and open-minded group ofsoftware enthusiasts, and together, we areglobal market leader in software intelligence. By providingactionable data on how applications are performing in real-time-for example, crash reporting, server-side tracking, root-cause analysis to name a few-ourfull-stack monitoring platform helps our customers anticipate and resolve their software issues.
As a leading solution in that area, we aim to be the best-in-class and innovative SaaS company for the most significant enterprise globally, including highly regulated sectors like government, healthcare, financial services, or energy.
Therefore, it is mission-critical for our customers that Dynatrace provides the best-in-class reliability, Service Level Objectives (SLOs), and Service Level Indicators (SLIs).
Job Description
Your role at Dynatrace
- Shape the Vision: Develop and execute a clear strategy for our SRE initiatives, ensuring alignment with broader business goals.
- Set and track reliability goals: By establishing Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to measure and improve system reliability you ensure the teams are working towards measurable goals.
- Collaborate with Technical Teams: Work closely with architects and engineers to translate business requirements into technical solutions.
- Lead the SRE Roadmap: Create, drive, and maintain the SRE roadmap with a Minimum Viable Product (MVP) scope.
- Internal Adoption: Coordinate the internal usage of the Dynatrace product, providing feedback and insights to drive continuous improvement and ensure our tools meet the highest standards of observability.
- Reliability Transparency: Offer clear visibility into system reliability to customers and internal stakeholders through health insights, SLA reporting and via driving incident response and postmortems.
- Customer Centric Focus: Apply customer- and user-centric mindset to identify the target audience, use cases, requirements, and pain points to ensure our solutions meet their needs.
Qualifications
- 5+ years' hands-on SRE experience in a SaaS environment (automation and tooling, capacity management, alert handling, incident response, on-call, post-mortem analysis, etc.).
- 3+ years of experience leading a SRE team or a product owner/product management experiencein an agile software product environment.
- Passionate about pushing the limits to operate a vast SaaS solution reliable and performant at scale!
- Strong interest and understanding of technical topics such as Software Intelligence, Cloud Technologies, Artificial Intelligence, Application Security, SaaS Software, ...
Additional Information
What's in it for you?
- Aone-product software companycreating real value for the largest enterprises and millions of end customers globally, striving fora world where software works perfectly.
- Working with thelatest technologiesand at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you theflexibility you need,ranging fromremote optionstohybridonescombining home and in-office work.
- A team that thinks outside the box welcomes unconventional ideas, andpushes boundaries.
- An environment that fosters innovation, enables creative collaboration, andallows you to grow.
- A globally unique andtailor-made career development programrecognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- Atruly international mindsetwith Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager tohelp you start your journey to a new country,always there to support and by your side. If you need to relocate for a position you are applying for, we offer you a relocation allowance and support with your visa, work permit, accommodation, language courses, as well as a dedicated buddy program.
Compensation and rewards - We offer attractive compensation packages and stock purchase options withnumerous benefits and advantages.
- Due to legal reasons, we are obliged to disclose the minimum salary for this position, which is € 60,000 gross per year based on full-time employment (38.5 h/week). We offer a higher salary in line with qualifications and experience.
What the Team is Saying
What We Do
Dynatrace exists to make the world’s software work perfectly. Our unified platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That’s why the world’s largest organizations trust the Dynatrace® platform to accelerate digital transformation.
Why Work With Us
Interested in Marketing or Sales? Majority of this office is dedicated to these primary functions. Our open floor plan is built for collaboration amongst teams and you can feel the excitement as we take over the digital world. Mingle with the executive team over a beer, say “hey” to the CEO on your way to the kitchen, or join our Office Olympics!
Gallery
Dynatrace Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
