Senior Product Manager, Marketing Technology

Posted Yesterday
Hiring Remotely in United States
Remote or Hybrid
142K-199K
Senior level
Artificial Intelligence • Machine Learning • Software • Transportation • Business Intelligence • Consulting
The Role
The Senior Product Manager will manage client relationships, ensure product releases and feature adoption, and develop insights to improve the FLYR Marketing Technology Platform for airline clients.
Summary Generated by Built In
Our Vision

We believe in a world where travel companies can innovate freely, growing and accelerating their business, while delivering the experience travelers want and the change the industry needs.

FLYR is a technology company that unlocks freedom to innovate for the travel industry – eliminating legacy constraints to enable real-time decision making and create the experiences travelers seek. With FLYR, businesses are able to quickly unlock modern retailing capabilities, improve revenue performance and modernize the e-commerce experience.

Flight Itinerary (About The Role)

Join FLYR's Marketing Solutions team and help deliver a critical piece of the ad-tech infrastructure for some of the world's leading airline brands. Our MarTech platform solves one of aviation's toughest marketing challenges: automatically delivering compliant, compelling price messaging across every digital channel while navigating complex DOT regulations. Working at the intersection of cutting-edge technology and airline marketing, you'll be part of a solution that processes over 15 million data points monthly and keeps 250,000 unique prices live in market - enabling airlines to inspire and trip search and drive meaningful incremental revenue.

As a multifaceted team member, you'll serve as both product owner and tactical problem-solver for airline clients across the globe. This remote role blends client relationship management with product management - you'll be the vital link between our engineering team and the marketing leaders at major airline brands. From gathering insights that shape our product roadmap to onboarding new clients and optimizing their automated campaigns, you'll work hands-on to ensure airlines maximize their ROI while staying fully compliant. If you thrive in a small, dedicated team environment where you can see the direct impact of your work and enjoy the variety of client-facing strategy and technical product management, this role offers a unique opportunity to become an indispensable partner to some of aviation's most recognized brands.

This position is a remote role. We are open to hiring a candidate based in one of the following states: Florida, North Carolina, New Jersey, New York, Pennsylvania. 

What Your Journey Will Look Like (Responsibilities)
  • Primarily, your responsibility is to ensure our clients are well informed about our capabilities and feel they have easy access to expertise. 
  • Your will have three key responsibilities: 
    • Ensure that new features are properly released: tested, documented and demoed. 
    • Support clients and users with their use of the platform.
    • Feedback into product development based opportunities and pain points discovered through this process.
  • Directly engage with our airline customers’ subject matter experts, and business leads to ensure adoption of our new features and smooth running of day-to-day operations
  • Identify new opportunities to make the FLYR Marketing Technology Platform easier and more useful
  • Write product release notes, deliver demos and drive product adoption
  • Work directly with engineering to communicate clear product requirements based
  • Demonstrate and support adoption of new functionality
What To Pack For This Trip (Qualifications)
  • Minimum 5+ years of experience
  • Your current role may be as a channel operator - perhaps in a marketing channel like email or web - either client side or at an agency
  • Domain knowledge in digital marketing technology, specifically email, search, social and web - you should be a good marketing technology generalist who knows how the machine works
  • Customer-centric with a proven track-record of developing and acting on customer insights
  • Experience coordinating requirements across diverse stakeholders, partners, and development teams
  • Ability to define opportunities and problems, collect and analyze data, establish facts and make valid conclusions
  • Excellent written and verbal communications
  • Familiarity using research, prototypes, experimentation and analytics to guide decision making
  • Ability to work effectively both in a team environment, independently and with remote teams
First-Class Amenities
  • Equity in Series D startup with high growth potential
  • Comprehensive healthcare plans (Choice of PPO & HMO available)
  • Generous PTO policy and flexible working arrangements
  • 401K with company match
  • 100% paid Parental Leave for 12 weeks
  • Annual educational fund

Salary range (for NY and NJ): $142,000/yr - $199,000/yr. The salary range listed is applicable for candidates based in NY and NJ. For all other locations, exact compensation packages are based on geographic location, scope of the role, and relevant experience, among other factors.

Our Commitment to Equality
Here at FLYR, we’re committed to growing with intention, having our teams better reflect the world around us. We strive to create an environment of inclusion and even more importantly, belonging, where psychological safety, empathy, and human connection are at the center of our leadership principles. Not only does this enable us to create better products and have a better work environment, it’s good for the bottom line and it’s the right thing to do.
 
FLYR provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetics, marital or veteran status. In addition to federal law requirements, FLYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.
 
Privacy Policy
All applicants, including those based in California or the EU, are encouraged to review our Privacy and Cookie Policy.
 
#LI-Hybrid

Top Skills

Digital Marketing
Email
Marketing Technology
Search
Social Media
Web Analytics
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The Company
HQ: Santa Monica, CA
592 Employees
Year Founded: 2013

What We Do

FLYR is a technology company that is purpose-built for the travel industry. Leveraging deep learning, an advanced form of AI, FLYR is helping airlines, cargo, and hospitality businesses around the globe elevate their results. With FLYR, businesses are able to improve revenue performance and modernize the e-commerce experience through accurate forecasting, automation, and analytics.

Built on the FLYR Commercial Operating System, a flexible and extendable platform, FLYR connects disparate data and systems with AI to help airlines increase ROI, make confident decisions and elevate every travel experience.

Why Work With Us

FLYR is focused on building a culture of curiosity, passion, diversity, and inclusion. We hire exceptional people who love to investigate and solve complex problems. We're looking for people who are excited for personal and professional advancement to join our hybrid crew and cultivate diverse, highly-skilled teams.

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