Senior Product Manager, Manage

We are seeking a Senior Product Manager to join our product team. This role is to lead a product portfolio that shapes how lawyers practice law and makes legal services more accessible. This role is available to candidates across the United States or Canada (excluding Quebec) in a remote capacity. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

This role will be focused on Clio's core case management product, which is a foundational part of the platform. The team is working to dramatically improve usability, drive automation, and simplify attorney workflow with AI-powered tools.

• Execution and Ownership: You are an outcomes-obsessed leader with a proven ability to make things happen, owning mission-critical products throughout their lifecycle.

• Strategic Thinking: You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact.

• Collaboration: You are a natural collaborator who builds strong partnerships with Product, Design, and Engineering to deliver high-impact features that users love.

• Data-Driven Mindset: Your decisions are guided by a balanced mix of data and research, and you are relentless in measuring the impact of your work.

• Transforming Legacy Products: You have a passion for simplifying legacy, form-heavy experiences into efficient, intuitive workspaces.

• Driving Innovation: You are excited about using AI-driven automation to radically simplify attorney workflows and create "step-function improvements."

• Product-Led Growth: You are driven by a product-led growth mindset and excited by the challenge of applying it to a foundational, core product. You will lead with intuitive onboarding and automation solutions to make getting started and managing cases "dramatically easier," thereby driving user adoption and business growth.

• Scaling Impact: You want to support the "hockey-stick" growth of a market-leading SaaS company by shaping a foundational product that will have a direct impact on legal professionals worldwide.

• Own an exciting product portfolio with a direct impact on how legal work is practiced and delivered.

• Collect and synthesize business requirements and collaborate with Product, Design, and Engineering to design and deliver high-impact features.

• Conduct research, gather feedback, and drive the product strategy and roadmap for the core case management experience.

• Use data to define requirements, measure impact, and guide decision-making.

• Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support.

• Simplify legacy, form-heavy, multi-tab experiences into efficient, intuitive workspaces.

• Drive “quickstart” onboarding and automation solutions to make getting started and managing cases easier.

• Take accountability for features throughout their lifecycle, championing iteration and improvement based on user adoption and feedback.

• At least 5 years of SaaS product management or other relevant experience, preferably with workflow, project management, or B2B productivity platforms.

• A proven track record of owning and shipping mission-critical products, iterating quickly, and reducing product friction at scale.

• Experience with customer-centric product research, requirements gathering, and data-driven prioritization.

• Expertise in collaborating with cross-functional teams and launching features that users love.

• An execution-first mindset: decisive, analytical, and outcomes-obsessed.

• Familiarity with AI-driven automation

• MBA or related advanced degree  

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.