Senior Product Manager - Luxury D2C Commerce

Posted 5 Days Ago
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Mumbai, Maharashtra
Senior level
Fashion • Retail • Wearables
The Role
As a Senior Product Manager at Walking Tree, you will lead the digital transformation of luxury jewelry brands Unsaid and Aneka, managing teams across UX/UI design, development, and digital marketing. Your role involves enhancing online customer journeys, leveraging data insights for decision-making, and overseeing project delivery while staying updated on digital trends and technologies.
Summary Generated by Built In

Description

Are you ready to shape the digital future of luxury jewelry? Join our dynamic team at Walking Tree as a Senior Product Manager and play a pivotal role in revolutionizing the online presence of our prestigious jewelry brands, Unsaid and Aneka. Immerse yourself in the world of high-end jewelry, collaborating with international teams and the finest talent globally.


Walking Tree is not just a jewelry company; it's a visionary in the luxury space. Our brands, Unsaid and Aneka, are set to redefine the digital landscape in the jewelry realm. As part of the "Digital Transformation and Insights" team at our headquarters in Mumbaï, you'll spearhead a groundbreaking project, elevating our brands to unprecedented levels of omnichannel customer journeys and brand experiences.


Key Responsibilities:


  • Bring a visionary approach to the D2C websites of Unsaid and Aneka, setting new standards for luxury online experiences.
  • Foster seamless collaboration among UX/UI designers, developers, QA engineers, cataloging experts, analytics specialists, and digital marketers to achieve common brand objectives.
  • Address complex challenges with strategic creativity, introducing solutions that propel the brands forward in the digital realm.
  • Utilize data insights and research skills to drive decision-making, enhancing eCommerce performance and digital marketing strategies.
  • Act as the primary liaison between brand teams and the "Digital Transformation and Insights" team for the upcoming Digital Flagship Project, delivering solutions that redefine customer experiences and drive business growth.
  • Collaborate closely with brand teams to grasp business requirements and ensure seamless integration of digital solutions.
  • Oversee external agencies, freelancers, and in-house specialists to ensure timely and budget-conscious project delivery.
  • Play a pivotal role in implementing newer digital transformations and technologies, including immersive features, performance marketing, analytics, and automation.
  • Stay abreast of digital trends and technologies, continually innovating to enhance our digital offerings.

Summary of Immediate Goals:


  • Conduct comprehensive customer and market research, refining user journeys and conducting competitor analysis.
  • Evaluate and optimize workflow processes from brand briefs to post-launch analytics, ensuring efficiency and collaboration across teams.
  • Collaborate with department heads to prioritize high-impact digital initiatives, including AR/VR implementation, advanced analytics setup, effective A/B testing, and SEO strategies.
  • Review and optimize digital subscriptions and agency contracts for cost efficiency and value with the Digital project manager.
  • Develop clear documentation to facilitate understanding of complex digital concepts within the organization.

A Few Examples of Day-to-Day Tasks:

  • Lead daily stand-up meetings and planning sessions, ensuring effective communication of your product.
  • Translate technical concepts into layman's terms for wider understanding.
  • Maintain PRDs, Feature maps etc.
  • Monitor and report on eCommerce and digital marketing metrics during project meetings, post launch.
  • Proactively address project challenges and risks.
  • Manage software subscriptions for our digital infrastructure.
Requirements
  • Excellent communication skills, with the ability to simplify complex technical concepts.
  • Bachelor's degree in a relevant field; MBA in marketing is a plus.
  • Minimum 5 years of experience in Product Management.
  • Strong knowledge of product management, eCommerce, performance marketing, and digital analytics.
  • Ability to lead and manage digital specialists.
  • Fluency in English.
Benefits

At Walking Tree, we pride ourselves on our inclusive, collaborative, and innovative culture. We believe that our employees are our most valuable asset, and we strive to create an environment where everyone feels valued, inspired, and empowered. We encourage creativity and value the unique perspectives of all team members, fostering a culture of continuous learning and growth.

We offer a wide range of benefits to support our team, including:

  • Opportunity to work with international teams and some of the best talent in the world.
  • Competitive salary and performance-based bonuses.
  • Professional development and continuous learning opportunities.
  • Opportunities for internal growth and promotions within the company.
  • Employee discount on company products and merchandise.

We are committed to upholding our core values of integrity, respect, and excellence, and we seek to reflect these in every interaction, both internally and externally.

Top Skills

D2C
Ecommerce
The Company
219 Employees
On-site Workplace

What We Do

Walking Tree Ventures Pvt Ltd is the umbrella company for a group of dynamic, value-based companies, backed by two global diamond and jewellery powerhouses H Dipak and the KBS Group.

H Dipak is the world’s largest manufacturer of princess cut diamonds and specialist of ‘unround' diamonds since the 1990s, while the KBS Group was established in 1975 and is one of the preeminent manufacturers and traders of diamond jewellery.

The Walking Tree’s curated, consumer-driven brands have each been born of a vision to make jewellery more relevant and relatable to the contemporary, discerning buyer. Each brand is defined by an identity that brings rich complexity into a single, inspiring idea. These ideas become value-propositions and products powered by cutting-edge design facilities, manufacturing units and marketing.

The Walking Tree’s brands reach markets like Europe, China and India. These include the design lab and manufactory, Walking Tree India, in Mumbai; B2B brand, Walking Tree China in Asia (India and China being core markets); consumer-driven retail brands, Unsaid in Europe and Her Story in India

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