About Us
Coupang exists to realize customer satisfaction. When customers ask, "How would I have lived without Coupang?" When we say that, we can know that we are realizing our mission. Coupang is leading innovation throughout the multi-billion-dollar e-commerce industry with a single commitment to making shopping, dining, and overall life easier for customers. Coupang is one of the fastest growing e-commerce companies, and has built a unique position in the domestic commerce industry and customer trust.
Coupang prides itself on being a large global listed company based on a startup culture. This is our growth engine that maintains the agility we had at the time of establishment, constantly launches new services, and expands our business. All employees of Coupang are given the opportunity to pursue new innovations and initiatives with an entrepreneurial spirit. The essence of Coupang's way of working is the spirit and sensibility to jump into work without hesitation and achieve results. At Coupang, you will see yourself, your colleagues, your team and the entire company grow every day.
All Coupang employees are sincere in Coupang's mission to create the future of commerce. We are solving customer problems, challenging conventional notions and pushing the boundaries of what is possible. If you want an amazing work experience in an always-on, cutting-edge, high-tech, hyper-connected world, join Coupang right away.
Job introduction
The Product Manager for the First and Middle mile logistics is responsible for building the product for our last mile delivery works and their vendors. The First and Middle mile logistics team build products to build driver capacity, improvement efficiency and provide a great delivery experience to customers. The product manager's job is to understand the business goals and objectives while translating them into a technology roadmap for the logistics team. This role is very hands-on and requires a structured mindset, strong analytical skills, effective communication and detailed project management capabilities. This role is closely aligned with the leadership team, has high visibility and directly impacts business and cost metrics.
Responsibilities
Owning a product vision, strategy, roadmap, and KPIs for specific areas of the last mile logistics
Manage the entire product lifecycle from inception to launch, including creating product requirements, defining use cases, and setting success metrics
Identify the drivers and vendors key pain point and translate them into the product features.
Define new projects with clear goals and timelines achieved through multi-party communication and a detailed project management process
Work cross-functionally to inspire the team with the product vision and bring the product to life
Qualifications
Bachelor's degree in computer science or engineering, or equivalent experience
At least 7 years of experience in product management, including developing, delivering and executing a strong product vision
You have an analytical mind that works well in a fast-changing, data-driven corporate culture.
You have a proven ability to work with cross-functional teams and manage multiple projects.
Those with a prejudice against behavior and a willingness to get their hands dirty to get the job done
You have sound business judgment and the ability to effectively communicate and influence others.
You have excellent oral and written communication skills
Preferred Qualifications
Experienced in e-commerce, logistics or related fields
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
- This job posting may be closer prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disable applicants or those with veteran status. We are proud to offer equal opportunities to all applicants.
- Job titles and responsibilities may be subjected to change depending on the candidate's overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
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What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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