Staff Product Manager, Issuing Platform

Reposted 21 Days Ago
San Francisco, CA
Hybrid
75K-150K Annually
Senior level
Artificial Intelligence • Fintech • Payments • Financial Services • Generative AI
Do the most ambitious work of your career. Airwallex is building the future of global banking.
The Role
Drive strategy, design, and delivery of card issuing products. Collaborate with teams to enhance customer experience and optimize fraud detection using AI.
Summary Generated by Built In
About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the Role
You will work cross-functionally with engineering, sales, and leadership to deliver API-driven infrastructure that empowers customers to launch innovative financial experiences at scale. Over time, you will take on leadership responsibilities, with a growing team reporting into you.

What You’ll Do

  • Own the strategy, roadmap, and execution for the EmFi vertical within Issuing.

  • Partner directly with enterprise customers to design and scale tailored embedded finance solutions.

  • Translate complex use cases into scalable APIs and infrastructure in collaboration with engineering teams.

  • Drive customer-centric product development while ensuring long-term platform scalability.

  • Represent Issuing in strategic conversations with senior stakeholders and enterprise partners.

  • Mentor and lead PMs, with the opportunity to grow into a broader leadership role.

Who You Are

  • Experienced product manager with 5–10 years of experience in payments, financial infrastructure, or developer platforms, ideally with exposure to issuing, card programs, and partnerships with networks such as Visa and Mastercard.

  • Strategic thinker who can identify big-picture opportunities while driving disciplined execution.

  • Skilled in enterprise customer engagement and confident in leading high-level strategic discussions.

  • Technically fluent, with the ability to collaborate closely with engineering teams on APIs and platform design.

  • Ambitious and growth-oriented, with clear potential to step into a leadership role in the near future.

Minimum Qualifications
  • 5–10 years of experience in Product Management, preferably in card issuing, payments, or fintech products.

  • Proven track record managing credit, debit, prepaid, or virtual card products end-to-end.

  • Experience leveraging AI/ML or data analytics to optimize card programs, detect fraud, or enhance customer experience.

  • Strong ability to manage trade-offs between long-term vision and short-term execution.

  • Exceptional communication skills to articulate complex payments and card product strategies to both technical and non-technical stakeholders.

  • Comfortable working in data-driven, cross-functional teams in a fast-paced fintech environment.

Preferred Qualifications
  • Experience with global card networks (Visa, Mastercard, Amex) and banking partners.

  • Background in hyper-growth fintech startups or payment platforms.

  • Knowledge of regulatory compliance, KYC/AML, and card network rules.

  • Bachelor’s degree in Computer Science, Engineering, Finance, or related field.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. If you are approached by someone claiming to represent Airwallex, please verify with our team.

Top Skills

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Data Analytics
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What the Team is Saying

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The Company
1,800 Employees
Year Founded: 2015

What We Do

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including equoia, DST Global, Greenoaks Capital, Salesforce Ventures, Lone Pine Capital, Square Peg, Airtree, Blackbird, Visa and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Why Work With Us

Unleash Borderless Potential: You can enable borderless business growth and a connected global economy.

Build Cutting-Edge Tech: You can build cutting-edge financial technology for global efficiency.

Elevate Your Career: You can foster your professional development and career progression through challenging work.

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Airwallex Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At a global level, we have a strong in-office culture. We’ve invested in world-class office space in hub cities around the world. We see the benefits of in-person conversation, mentoring, and knowledge-transfer as vital to our long-term success.

Typical time on-site: Not Specified
Company Office Image
HQGlobal Headquarters
Tokyo, JP
Sydney, AU
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New York City, US
Amsterdam, NL
Hong Kong, CN
Kuala Lumpur, MY
Paris, FR
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London, UK
Melbourne, VIC
San Francisco, US
Tel Aviv, IL
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Toronto, CA
Vilniaus miesto, LT
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