Senior Product Manager – Intelligent Access

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.
We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

Key Responsibilities

• Product Strategy & Roadmap
  • Define and execute the product vision for E9 and E3 systems, aligning with Calix’s Intelligent Access EDGE strategy.
  • Lead product lifecycle activities ranging from product concept to end of life.
  • Define and monitor key business metrics for E9 and E3 systems, with a focus on accurate forecasting, improving revenue and margin, and reducing total cost of ownership for Calix systems
  • Lead cross-functional planning for interoperability across ONTs, PON variants (GPON, XGS-PON, NG-PON2, 50G PON), and third-party vendor systems.
• Requirements and Use Case Definition
  • Collaborate with Product Line Leadership (PLL), engineering, marketing, sales, and support teams to articulate detailed product requirements and use cases.
  • Own the requirements and use case documentation, ensuring alignment with feasibility studies and customer proposals.
• Interoperability Leadership
  • Drive OMCI and ONT interoperability testing and resolution, working closely with development and sales teams.
  • Coordinate with labs and field teams to validate third-party ONT behavior and ensure compliance with Calix standards.
• Customer Engagement
  • Support strategic customer proposals by translating technical capabilities into compelling value propositions.
  • Represent Calix in customer meetings, RFP responses, and interoperability forums.
• Cross-Functional Collaboration
  • Partner with hardware and software engineering to guide architecture decisions and resolve field issues.
  • Work with marketing and sales to position E9/E3 capabilities effectively in competitive contexts.

Qualifications

• Proven experience in guiding product strategy and influencing organizational priorities.
• Customer-centric mindset, with deep understanding of customer needs and market dynamics.
• Skilled at translating customer insights into actionable product requirements.
• Proven ability to lead cross-functional teams and manage complex technical programs across engineering, marketing, sales, and support teams.
• Ability to act as a bridge between technical and non-technical stakeholders.
• Ability to thrive in fast-paced environments and adapt to evolving priorities.
• Strong analytical, communication, and organizational skills.
• This is a remote-based position located in the United States or Canada. Please note that as part of the recruitment and hiring process, there is an in-person meeting that will take place.
• While this is a remote-based position, the candidate may be required to attend in-person team or company meetings

The base pay range for this position varies based on the geographic location. More information about the pay range specific to candidate location and other factors will be shared during the recruitment process. Individual pay is determined based on location of residence and multiple factors, including job-related knowledge, skills and experience.

San Francisco Bay Area:

156,400 - 265,700 USD Annual136,000 - 231,000 USD Annual