Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.
Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.
The Senior Principal Product Manager (Technical) spearheads the development and execution of product strategies, roadmaps, and market analyses to ensure alignment with organizational goals and industry standards. This role collaborates with clients, leadership, and cross-functional teams, including business analysts, developers, QA, and data platform teams, to define and validate comprehensive product requirements. Acting as the voice of the customer, the manager drives improvements in data workflows, clinical best practices, change management, and user experience, with particular emphasis on payor process optimization. They provide technical leadership in data platforms and data clouds and oversee the product lifecycle, coordinating with engineering and stakeholders to ensure timely, high-quality delivery that meets strategic and regulatory requirements.
Duties and Responsibilities:
- Gather and analyze market feedback to define and refine product requirements and solution approaches aligned with company and client strategies.
- Collaborate with Client Management, Product, and Architecture teams to shape functional delivery of the product vision.
- Own successful definition, delivery, and implementation of advised solutions, escalating risks or misalignments as needed.
- Support full product lifecycle including strategy, planning, construction, go-live, stabilization, and support.
- Provide sales support, pre-sales engineering, and client advisory involvement.
- Partner with Product Managers on strategic roadmaps and investment decisions.
- Review and approve key deliverables such as requirements and designs.
- Drive product innovation through creation of scope and approach documents; lead internal training and knowledge sharing.
- Lead win-loss analysis and collaborate with marketing on positioning, go-to-market plans, and competitive analysis.
- Develop and coordinate product training for sales and client services teams.
- Oversee product pricing, solution strategies, and budget validation.
- Coordinate cross-functional efforts to produce client-facing communications and collateral
- Maintain compliance with Inovalon’s policies, procedures and mission statement.
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer.
Required Qualifications:
- Bachelor’s degree in computer science, business or related field
- 7 years of experience in product management with strong technical understanding
- Experience building data platforms (30%) and data products (70%)
- Experience working with large amounts of PHI data (healthcare nice to have but ok w/other industries such as finance)
- Some exposure and familiarity with AI and ML (predictive analytics/intelligence)
- Ability to frame business proposition and monetize new offerings.
- At least 2 years of experience working in a cloud environment (AWS, Azure, GCP).
- At least 2 years of experience writing SQL queries
- Hands-on experience with Snowflake, Databricks or similar AI data cloud
- Experience with BI tools like PowerBI and tableau preferred
- Strong documentation and communication skills
Preferred Qualifications:
- Master’s degree is preferred in computer science, business or related field
- Strong understanding and familiarity with AI tools relevant to Product management.
- Strong understanding and experience with FHIR standards are strongly preferred.
Physical Demands and Work Environment:
- Sedentary work (i.e. sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force.
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions.
- Subject to inside environmental conditions.
- Travel for this position will include less than 25% locally usually for training purposes.
If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
To review the legal requirements, including all labor law posters, please visit this link
To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link
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Inovalon is a leading provider of cloud-based platforms empowering data-driven healthcare.
