Senior Product Manager II

Posted 12 Days Ago
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Bangalore, Bengaluru Urban, Karnataka
In-Office
Senior level
Software
The Role
The Senior Product Manager will oversee the product lifecycle for conversational AI experiences, collaborate with cross-functional teams, and ensure product quality and user satisfaction through data analysis and feedback.
Summary Generated by Built In
Product Manager - OpenTelemetry


Sumo Logic is hiring a Senior Product Manager to help shape the future of conversational AI experiences across our platform. In this role, you'll help deliver OpenTelemetry connectors and pipelines that make complex tasks easier, faster, and more context-aware for technical users. 

You’ll collaborate with cross-functional partners across a globally distributed team—including engineering, design, data science, and fellow product managers. You’ll help us shape our high-level strategy into shipped features that are safe, grounded, and valuable to our customers. This is a hands-on, execution-focused role for someone who thrives on shipping high-quality log analytic products at scale.

Responsibilities
  • Own the entire product lifecycle - from research and ideation to execution, launch, and iteration for conversational copilots and agent-assist capabilities
  • Translate strategic direction into actionable PRDs, user stories, and testable acceptance criteria.
  • Collaborate with engineers and UX to refine prompts, improve grounding, and optimize user interactions.
  • Define product strategy 
  • Monitor product KPIs like adoption, retention, fallback frequency, latency, quality scores, and usage telemetry
  • Run regular data analysis to uncover user patterns, pain points, and opportunities for iteration.
  • Support beta testing, issue triaging, and customer feedback synthesis for continuous improvement.
  • Coordinate with Product Marketing and Enablement on rollout readiness and go-to-market activities.
Required Qualifications and Skills
  • 4+ years of experience in product management, ideally with exposure to OpenTelemetry, log analytics, AI/ML or enterprise SaaS environments.
  • Proven track record of deeply understanding user pain, running discovery, and converting ambiguous feedback into structured, testable hypotheses.
  • Experience working on OpenTelemetry, log analytics, AI-powered tools, LLM copilots, or conversational agent experiences.
  • Data fluency: Strong SQL skills; comfortable with dashboards, retention funnels, guardrail metrics, and driving data-informed decisions.Strong track record of managing roadmaps and executing cross-functional projects with engineering, design, and AI teams.
  • Self-starter who thrives in fast-paced environments and adapts quickly to changing priorities.
  • Excellent communication skills, both written and verbal, with a proven track record of effectively engaging with customers and cross-functional teams.
  • Bachelor's degree in Computer Science, Engineering, or a related field
About Us

Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness—combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit www.sumologic.com.

Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.


Top Skills

AI
Log Analytics
Ml
Opentelemetry
SQL
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The Company
HQ: Redwood City, CA
913 Employees
Year Founded: 2010

What We Do

Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds. More than 2,100 customers around the world rely on Sumo Logic to build, run, and secure their modern applications and cloud infrastructures. Sumo Logic delivers its platform as a true, multi-tenant SaaS architecture, across multiple use-cases, enabling businesses to thrive in the Intelligence Economy.

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