We're looking for a Senior Product Manager II to join the TodayTix product team and raise the bar for how we build. TodayTix is TTG's flagship consumer product, it is the mobile app and web experience connecting millions of people with live events they love. Your work will directly shape how customers discover, purchase, and return to TodayTix, and will move the metrics that matter most to the business.
This is an outcome ownership role, not a project execution role. The team is in an acceleration phase sharpening prioritization, deepening analytical rigor, and shifting from shipping projects to owning results. You'll be central to that shift: someone who can pick up any problem space, build conviction quickly from ambiguity, and own it end-to-end, while modeling the product craft that lifts the whole team.
If you thrive in a fast-moving, high-ownership environment, reach instinctively for AI to think and prototype, and are passionate about turning open-ended problems into measurable bets, we'd love to hear from you.
Please note: This is a full-time position. Qualified candidates must be based in the greater New York City area. We encourage collaboration by working a minimum of 3 days per week in the office, with flexibility to choose where you work for the rest of the week.What Success Looks Like:
Strategy from ambiguity → Within 60–90 days, you've developed a strong understanding of your first problem space, diagnosed the gaps and contributed to a roadmap grounded in customer evidence and business priorities
Decisions driven by customer insight → A continuous discovery loop is running where one didn't exist; your understanding of our customers visibly changes what gets prioritized.
Team acceleration → Your ability to triage opportunities, gather the appropriate stakeholders and build relationships combined with your product intuition accelerates our overall tech team velocity
AI-native execution → AI is embedded throughout your workflow helping you synthesize research, generate prototypes, validate assumptions, and accelerate delivery.
Measurable impact shipped → Initiatives launch with defined success metrics and are followed by real post-launch analysis including second and third-order "why" questions that drive the next iteration.
Raising the team bar → Product thinking across the team is visibly sharper because of how you frame problems, document decisions, and give feedback.
What You'll Do:
Take full end-to-end accountability for specific TodayTix consumer product areas and their respective KPIs
Use AI tools to create prototypes, synthesize research, and communicate product ideas clearly and efficiently.
Collaborate closely with engineering, design and partner teams to deliver consumer features that solve real customer problems.
Lead by example to champion high-quality product standards and analytical rigor, utilizing your own work and constructive feedback to elevate the collective thinking of the team.
Manage complex cross-functional initiatives, keeping stakeholders informed and aligned.
Operate across the product lifecycle, from identifying opportunities and validating concepts to delivering and iterating on solutions.
We're Looking for Someone With:
An entrepreneurial spirit who is energized by the opportunity and challenges of shaping how millions of people across the world discover, purchase and experience live entertainment
6+ years of product experience, including 2 - 3 years owning consumer products end-to-end in startup / growth environments with demonstrable impact
Incredible product intuition, natural curiosity, a strong bias for action, an ability to form strong opinions with limited information and influence peers
Fluency with AI tools as part of your daily workflow - using them habitually to accelerate research, optimize process, design, prototype, drive decisions, and execution.
Demonstrated builder mindset - whether through launching products, founding something, side projects, experimentation, or creating new processes from scratch.
Demonstrated growth mindset - committed to continuous professional and personal development
Strong communication and strategic thinking in cross functional environments
Experience with experimentation frameworks, A/B testing and adjacent consumer technology platforms
Experience in live events, hospitality, marketplace, or premium consumer experiences is a plus.
Skills Required
- 6+ years of product experience, including 2-3 years owning consumer products end-to-end in startup/growth environments with demonstrable impact
- Based in the greater New York City area and work a minimum of 3 days per week in the office
- Fluency with AI tools as part of daily workflow (use for research, prototyping, decisions, execution)
- Experience with experimentation frameworks and A/B testing
- Incredible product intuition, natural curiosity, strong bias for action, ability to form opinions with limited information and influence peers
- Demonstrated builder mindset (launched products, founded projects, side projects, or created processes)
- Strong communication and strategic thinking in cross-functional environments
- Demonstrated growth mindset and commitment to continuous professional development
- Experience in live events, hospitality, marketplace, or premium consumer experiences
What We Do
Founded in 2013 by Broadway veterans Brian Fenty and Merritt Baer, TTG designs frictionless e-commerce experiences via innovative product design and industry-leading technology. Through our powerful consumer matchmaking technology and expansive portfolio of brands, including TodayTix, Goldstar, Secret Cinema, and Show-Score, TTG has an intimate understanding of millions of customers. This allows TTG to optimize partner relationships by providing unparalleled access to engaged audiences, generate meaningful revenue, and transform the way tickets are sold. As leaders in the digital transformation of culture, TodayTix Group offers something for everyone — from theatre professionals to tech experts and creative visionaries. Our community stretches far and wide, with over 350 teammates working on multiple brands across the globe, and two dedicated offices in New York and London. We may not all be in the same time zone, but we move as one team propelled by one mission: to find a seat for everyone. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table.
Why Work With Us
We are global pioneers in cultural e-commerce and technology who are in constant pursuit of the best experiences for every audience. We advocate for change and innovation in our industry, with our tech, and for our partners. We make a point to work with people who genuinely share our vision to make theatre and culture easier to access.
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