Senior Product Manager II - AI Platform & Agentic Experience

Posted 10 Days Ago
Hiring Remotely in USA
Remote
185K-205K Annually
Senior level
Healthtech • Information Technology
The Role
As a Senior Product Manager II, you'll lead Redox's AI feature portfolio, manage AI integration from prototype to production, and drive strategic product direction for healthcare interoperability.
Summary Generated by Built In
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.

Opportunity & Impact

As a Senior Product Manager II, you will be a key leader in reducing friction in healthcare integration and accelerating the Redox platform investments. You'll own the complete AI feature portfolio, lead Redox's agentic product strategy, and build the framework that determines how AI gets from prototype to production. You'll work closely with engineering, design, and the broader PM team to define what it means for a healthcare interoperability platform to be AI-native. You’ll drive the vision that makes Redox the foundational agentic data layer for healthcare, ensuring that Redox continues on its path as the most modern health data interoperability platform. In addition, this role will be aligned to our Vendor customer segment, partnering with GTM to ensure our platform supports enterprise vendor use cases.

Job Responsibilities

  • AI Platform & Agentic Experience (60%)

  • Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing.

  • Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability.

  • Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting).

  • Manage beta relationships for agentic use cases across multiple customer segments.

  • Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap.

  • Equip sales and CS to position Redox's AI platform story accurately.

  • Platform Architecture & Commitments (25%)

  • Scope and drive overall platform features required to unlock new use case, channel partnerships,  & commercial success in the Enterprise customer base.

  • Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need. 

  • Vendor Market Lead (15%)

  • Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion).

  • Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals.

Required Skills & Experience

  • Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space.

  • Track record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iterating.

  • Familiarity with LLMs, prompt engineering, and agentic architectures.

  • Technical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translated.

  • Proven ability to drive a step change in the performance of a product and the value delivered to customers.

  • Strong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situations.

  • Balances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the business.

  • Builds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-Suite.

  • Uplevels how we work with a focus and interest in contributing to a strong product management culture.

Preferred Skills & Experience

  • Experience with healthcare data, clinical workflows, or health IT systems

  • Familiarity with MCP (Model Context Protocol), agentic frameworks, or building AI tooling for developers

  • Experience evaluating AI cost/quality tradeoffs at scale (latency, token cost, accuracy)

  • Background at a healthcare interoperability company, EHR vendor, or health data platform

Software Platform / Tools

    Preferred: Jira, Confluence, Claude, Slack, Google suite, Productboard, Pendo

About Redox - Take a look here: https://youtu.be/4OjENXR6UXA
 
What We Do
Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.
 
This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.
 
Other Stuff About Us
Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.
 
Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.
 
Thank you for your interest in Redox!
 
#LI-TA1

Skills Required

  • Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space
  • Track record shipping AI or ML-powered features from internal alpha through production
  • Familiarity with LLMs, prompt engineering, and agentic architectures
  • Technical depth sufficient to engage with engineering on API design and architecture decisions
  • Strong communication and critical thinking skills
  • Experience with healthcare data, clinical workflows, or health IT systems
  • Familiarity with MCP (Model Context Protocol), agentic frameworks, or AI tooling
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Madison, WI
245 Employees
Year Founded: 2014

What We Do

The short of it: Redox makes it easy to transport healthcare data between healthcare organizations and digital health companies. It's simple: you focus on innovation and caring for patients, and we take care of the nitty gritty of data exchange. The long of it: Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards agnostic and enables the secure and efficient exchange of healthcare data. This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.

Why Work With Us

In order to do revolutionary things, we need a team of strong, diverse, mission-focused people. Whether we’re physically together or in our own little corner of the country, we are all focused on getting outcomes based on experimentation, data-driven decisions, and execution—and having some fun while doing it.

Gallery

Gallery

Similar Jobs

FreeWheel Logo FreeWheel

Technical Program Manager

AdTech • Digital Media • Marketing Tech
Remote or Hybrid
California, USA
1249 Employees
186K-248K Annually

Atlassian Logo Atlassian

Principal Strategist, AI Sales Strategy, Consumption Pricing

Cloud • Information Technology • Productivity • Security • Software • App development • Automation
In-Office or Remote
San Francisco, CA, USA
11000 Employees
149K-233K Annually

Cox Enterprises Logo Cox Enterprises

Search Engine Optimization Specialist

Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Remote or Hybrid
United States
50000 Employees
22-33 Hourly

Block Logo Block

Front Office Brokerage Operations Lead

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
In-Office or Remote
8 Locations
12000 Employees
136K-245K Annually

Similar Companies Hiring

Standard Template Labs Thumbnail
Artificial Intelligence • Information Technology • Software
New York, NY
25 Employees
Granted Thumbnail
Mobile • Insurance • Healthtech • Financial Services • Artificial Intelligence
New York, New York
23 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account