Role Summary
We are looking for an experienced, empathetic, and highly technical Senior Product Manager to join our Gateway PM team. Working alongside PMs in the same space, you'll join a growing team to own the core Firewall offering that powers the heart of Cloudflare One, Cloudflare's SASE/SSE solution.
Role Responsibilities
You'll be joining a growing PM team focused on the SWG (Secure Web Gateway) and DNS filtering portion of our SASE platform. We are looking for someone to take on core pieces of the platform (ex. How network traffic flows), with a focus on the policy engine that spans the entire SWG. Acting as the CEO of your area, this means you'll work alongside sales, support, design, engineering, solution engineering, technical writers, and all pieces of the sales and development cycle.
We operate with small teams of highly motivated, technical, and experienced engineers. The ideal candidate will have built Firewall, SWG, or other policy based systems in the past. A strong understanding of networking concepts is required.
Some of your responsibilities will include:
- Write requirements documents and work with engineering and design to build, ship, and support enterprise class mission critical security systems
- Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
- Support a global engineering, sales, support, customers, and partners with a flexible schedule (expect occasional later than normal Western European times to effectively engage with a handful of customer and co-worker in PST timezone in North America)
- Work in a fast paced, dynamic and interrupt driven environment
Must-Have Skills
- 5-10 years working as a Product Manager or Technical Product Manager shipping enterprise class software, or relevant experience
- Strong technical understanding of Firewalls, Packet Inspection, TCP/IP, DNS, etc.
- Experience working alongside multiple disciplines (ex. Design, engineering, support, sales) and decision makers to ship software
- Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
- Ability to work with common networking tools across multiple OS platforms, common scripting languages, and call web APIs, and use systems like Terraform
- Excellent written and verbal communication skills
- Ability to speak in English at both a high level and low-level technical discussions
Nice-to-Have Skills
- Experience with modern SASE or SSE solutions (either building or implementing)
- Experience building policy engines and/or complex decision making UI
Compensation
Compensation may be adjusted depending on work location.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs, including parental, pregnancy health, medical, and bereavement leave
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
