Senior Product Manager, Forecasting & Planning Systems

Posted Yesterday
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New York, NY, USA
Hybrid
145K-160K Annually
Senior level
eCommerce
The Role
As a Senior Product Manager, you will lead the development of Veho's forecasting and planning systems, improve forecast quality, and ensure tools are adopted across operations. You will collaborate with various teams, integrate outputs, and take ownership of forecast accuracy across the network.
Summary Generated by Built In
About Veho

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone. 

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.  

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.
About The Role

Our demand forecast drives decisions across network orchestration, transportation and linehaul planning, labor planning, capacity, and driver marketplace clearing. It is the foundation of how Veho's network operates.
We are hiring a Senior Product Manager to own the product layer around forecasting and planning. This is not a pure Data Science role and it is not an analytics role. Your job is to turn messy business signals into trusted planning inputs, close the loop between forecast and actuals, and ensure forecast updates flow into the operational tools that depend on them. Today, many demand signals still move through human workflows and inconsistent handoffs. We are moving Veho from human-mediated planning to a structured planning system. You will partner with Data Science to improve forecast quality, with Operations and Finance to improve planning reliability, and with Engineering and Product to integrate forecast outputs into the systems that run the business.

This role offers a deliberate two-stage trajectory. The first six months is about building the end-to-end product rails: structured inputs, automated reporting, downstream integrations, and a closed feedback loop. The next six months are about taking full business ownership of forecast quality across Veho's network. You own the metric that determines whether our planning system works.

This is a high-ownership individual contributor role reporting to the Director level product leader.


What You Will Do

  • Own the roadmap. Set the vision and priorities for Veho's forecasting and planning systems.
  • Build the input engine. Replace ad hoc planning workflows with validated, auditable, high-adoption tools used by Customer Success, Revenue Operations, Finance, Transportation, and Ground Operations. Capture off-cycle changes, client ramps, finance assumptions, market signals, and operational feedback in structured form.
  • Close the feedback loop. Partner with Data Science to categorize forecast error drivers, accelerate model improvement cycles, and productize forecast accuracy reporting across geography, client, time horizon, and operational segment.
  • Drive downstream execution. Push forecast updates and alerts into transportation planning, labor planning, capacity planning, and network orchestration systems. Define escalation workflows so teams can act before forecast error becomes operational failure.
  • Run the cadence. Own the cross-functional forecasting working group, including decisions, owners, follow-through, and accountability.
  • Ship fast. Use data, SQL, prototypes, and AI tools to move quickly and sharpen product requirements, then partner with Engineering and Data Science to productionize the right solutions.


What You'll Bring

  • Five or more years of product management experience, including ownership of a data-heavy product used by cross-functional business or operations teams.
  • Experience with forecasting, planning, capacity management, marketplace balancing, supply chain systems, transportation planning, labor planning, inventory planning, or another operational decision system where input quality and downstream adoption mattered.
  • Strong data fluency. You can use SQL or equivalent tools to investigate problems, validate assumptions, and partner credibly with Data Science.
  • An eye for human-centered design. You understand that an input tool only works if the people submitting inputs actually use it, and that adoption is the only metric that matters.
  • Strong systems thinking. You can trace how a bad input turns into a bad forecast, a bad plan, and an operational miss, then design integrations that prevent that cascade.
  • Builder mindset. Personal examples of shipping prototypes solo when needed and partnering with Engineering at the right moment to scale.
  • Cross-functional leadership across technical, operations, finance, revenue, and customer-facing stakeholders.
  • High ownership. You set up the working group, run the cadence, close the loop with Data Science, and hold stakeholders accountable for their inputs without anyone asking you to.

Preferred Qualifications

  • Proven track record in last-mile logistics, ecommerce marketplaces, supply chain management, or network and labor planning.
  • Prior experience as a product partner to Data Science or Machine Learning teams.
  • Deep comfort with ML and statistics, allowing you to operate as a peer to modeling teams rather than just a requestor.
  • Versatility in navigating both high-growth startup and mature, scaled environments.

How we Operate:

Veho's culture is high ownership and high pace. We hire people who index strongly on Take Ownership, Drive Impact, and Solve Bigger. If you wait for permission, optimize for personal comfort over outcome, or treat shipping as someone else's job, this role is not for you. If you set the agenda, hold the room, and run through walls to ship outcomes, you will thrive here.

Compensation

$145,000 to $160,000 per year

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers. 

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

(Veho is unable to provide sponsorship at this time.)

All California applicants please reference our California Applicant Privacy Notice located here.

Skills Required

  • Five or more years of product management experience
  • Experience with forecasting, planning, capacity management
  • Strong data fluency and ability to use SQL
  • Experience in cross-functional leadership
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The Company
HQ: San Francisco, CA
141 Employees
Year Founded: 2016

What We Do

Built for the age of e-commerce, Veho is an end-to-end delivery service that puts customer experience in the center. Our network of professional and qualified flexible drivers, powered by our proprietary technology, allows any brand to delight customers like never before. We help our customers cut their shipping costs, gain full visibility into all of their shipments, and build customer loyalty with an incredible shipping experience. Welcome to package delivery, reinvented.

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