Navan is a leading travel and expense management company, revolutionizing the business and personal travel experience with an integrated, user-friendly platform. We are committed to leveraging cutting-edge technology to make travel easier, more efficient, and personalized.
We're looking for a sharp, user-obsessed Senior Product Manager to spearhead our comprehensive Flights Strategy. Your mission is to refine our intelligent air marketplace to deliver the controls customers require to effectively manage their air programs, while expanding our core capabilities to seamlessly match supply with demand. You will focus on the entire shop, book, and service lifecycle to solidify our pricing leadership, shift market share, and drive unparalleled platform reliability.
What You’ll Do:
- Own the end-to-end user journey for flights, transitioning from a solely post-booking focus to a seamless, holistic experience across shopping, booking, and servicing.
- Aggressively expand sourcing capabilities and leverage AI-driven routing to unlock the most competitive global inventory, ensuring our customers secure the best value.
- Partner closely with engineering, operations, design, data, and customer support to purposefully engineer a resilient architecture that delivers top-tier performance and full parity across all clients.
- Strategically refine our marketplace controls and design dynamic new placements across the user journey to empower customers and actively guide traveler demand.
- Ruthlessly optimize latency and implement standardized instrumentation to power end-to-end automation and intelligent marketplace features at scale.
- Design and launch intuitive UX for complex scenarios—including airline-driven changes, fare rules, and partial cancellations—while seamlessly maintaining compliance with airline rules.
- Define and track success metrics aligned with strategic pillars (e.g., pricing competitiveness, platform reliability, market share shifts, and customer satisfaction).
- Stay ahead of airline policy changes, NDC expansion, and evolving customer expectations.
What We’re Looking For:
- Experience: 6+ years of experience as a Product Manager in the travel technology space.
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to leverage data to make informed product decisions.
- Communication: Excellent communication and interpersonal skills to effectively work with diverse teams and external partners.
- Problem solving: Loves to solve complex, fragmented problems.
- Customer Focus: Passion for delivering exceptional user experiences and a customer-first mindset.
- Technical Acumen: Ability to understand and communicate complex technical concepts to both technical and non-technical audiences.
The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.
For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter.
Skills Required
- 6+ years of experience as a Product Manager in the travel technology space.
- Strong analytical and problem-solving skills; ability to leverage data for product decisions.
- Excellent communication and interpersonal skills to work with diverse teams and external partners.
- Proven ability to solve complex, fragmented problems.
- Passion for delivering exceptional user experiences and a customer-first mindset.
- Technical acumen to understand and communicate complex technical concepts to technical and non-technical audiences.
What the Team is Saying
Navan Compensation & Benefits Highlights
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Healthcare Strength — Core medical, dental, and vision coverage for employees and families is prominently offered, complemented by mental-health resources. The breadth of coverage is positioned as a strong part of the overall package.
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Parental & Family Support — Paid parental leave is explicitly provided for both birthing and non-birthing parents, signaling family-supportive policies. Family-oriented amenities and leave options contribute to a supportive environment for new parents.
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Wellbeing & Lifestyle Benefits — Everyday perks such as in-office meals/snacks, commuter benefits, pet insurance access, and a connectivity stipend are emphasized. Travel-related extras (IATAN access and discounted personal travel) and wellness tools (e.g., Headspace) enhance day-to-day value.
Navan Insights
What We Do
Navan (Nasdaq: NAVN) is the leading all-in-one business travel, payments, and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.
Why Work With Us
At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.
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Navan Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In-person connections is the foundation of Navan, the connections forged through face-to-face interactions improve company culture and what we can achieve together. We operate on a hybrid working model, which we define as four days a week in-office.
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