Senior Product Manager - Fiat Onboarding, OG

Posted 2 Days Ago
Be an Early Applicant
3 Locations
Hybrid
150K-230K Annually
Senior level
Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Role
Own the end-to-end onboarding and fiat funding experience, including signup, KYC, deposits, payouts, payment methods, limits, retries, and banking partnerships. Lead the product roadmap, optimize the signup-to-funded funnel, instrument conversion and drop-offs, conduct user research, create wireframes in Figma, and coordinate engineering, design, compliance, payments, banking, data, and operations. Ensure funding and identity experiences meet high standards for usability, trust, recovery, and regulatory compliance.
Summary Generated by Built In
About Us

OG.com is a fast-growing, CFTC-regulated Prediction Market platform powered by cutting-edge technology. We’re building an engaging marketplace where users trade on real-world outcomes - from major sports and elections to cultural and financial events. With a sleek mobile-first app and a passionate community, we’re redefining how people interact with news, probabilities, and financial markets. OG.com runs on the rails of North American Derivatives Exchange, Inc. (NADEX), a CFTC-regulated exchange operating since 2004 and was acquired by crypto.com in 2022.


 Role Overview
  • We are looking for a Senior Product Manager to own how money and identity get into OG -signup, KYC, fiat funding, payouts, and the payments/banking product behind them. Fans don’t trade until they can fund. Every drop-off in onboarding or fiat costs volume, trust, and share of wallet.
  • Your mandate is to make funded accounts fast, trustworthy, and design-obsessive: the path from signup → KYC/fiat → ready to trade, the rails and payment methods that actually clear, the failure states that kill conversion, and the feedback loops that move the funnel. Trading surfaces (markets, parlays, live) sit with a partner PM. You own the front door.
  • You will run this roadmap with independence. You make the call on friction vs. compliance, which funding methods ship, and what waits when the UX or ops bar isn’t there. You report to the Chief Product Officer, who sets product strategy and priorities across OG. You own the how and the when.
  • If you’ve shipped consumer onboarding, fiat, payments, or banking products before, this will feel familiar. The difference is you’ll be doing it as the on-ramp into regulated U.S. prediction markets -where accessibility and bank-grade compliance collide, and the playbook for “best funded-user experience in the category” is yours to write.

What You'll Actually Do:

  • Own onboarding and fiat end-to-end. You are the DRI for signup, verify, deposit, and time-to-funded. You make the friction vs. compliance call. Ownership isn’t shipping a KYC screen; it’s moving signup → funded → ready for first trade.
  • Own the payments and banking product. You decide funding methods, payouts, limits, retries, and partner UX (ACH, cards, instant funding, and whatever clears in the U.S.). You treat rails, authorization, and flow of funds as product -not a vendor ticket.
  • Own the money-in funnel as a growth surface. You instrument drop-off, attack the leaks, and sequence work against conversion -not a feature list. You partner with the Predictions PM on the handoff from funded → first contract.
  • Hold the design bar on trust and money UX. You champion clarity, hierarchy, and error states as non-negotiable. You push back on “good enough” when users are putting in a debit card or waiting on an ACH. Specific feedback: interaction cost, copy, recovery -not vibes.
  • Wireframe and partner in Figma. You create your own wires and drive design conversations. You catch clunky funding and KYC interactions before users do.
  • Talk to users like a peer. You run research on how people currently sign up, verify, and move money. You ask “Show me how you fund this account,” not “Would you use instant deposit?” You distinguish what users say from what the funnel reveals.
  • Drive cross-functional execution. You align engineering, design, data, compliance, payments, banking partners, and ops around funded-user outcomes. You own the backlog and the ship cadence for this charter. Nothing in onboarding/fiat goes live without your sign-off on product and UX bar.

Requirements:

  • Fiat and onboarding ownership. You have owned money-in and/or user onboarding (signup, KYC/identity, deposits, funding) and can walk the funnel you owned, the drop-offs you attacked, and the number that moved.
  • Payments / banking product, not adjacent fintech. You have owned payment rails, funding methods, or banking/on-ramp product (ACH, cards, PSP, payouts, crypto on/off-ramp, or similar) and can point to a flow of funds, a partner integration, or a failure mode you actually ran. Résumé logos without rails ownership don’t clear the bar.
  • Design sensibility as a product skill. You can evaluate money-in and identity UX with specifics (hierarchy, density, recovery, trust), not “it looks nicer.” You can point to a flow you refused to ship until it was clear.
  • Data ownership. You instrument your own funnel, size the opportunity, and prioritize without waiting for someone to hand you the analysis.
  • User empathy in the product. You are willing to use OG regularly (onboard, fund, withdraw) to feel friction firsthand. You ask behavioral questions before feature questions.
  • We care what you’ve built and owned -not MBA, pedigree, or a certain number of years.

Preferred:

  • Crypto exchange, crypto bank, or regulated on/off-ramp PM work: you’ve already sat in compliance + rails + consumer conversion at once.
  • Consumer growth / activation: you’ve owned a signup or first-value funnel, not only the bank core.
  • Hands-on OG / prediction-market / sportsbook use: you know why funding has to feel instant for a live game.
  • Deep Figma / design-system fluency: you move faster with design as a peer, not a handoff.
  • AI player and pilot: you use AI tools with human-in-the-loop judgment to move faster on research, specs, and iteration.

Why This Role:

  • Direct volume impact. Onboarding and fiat are where prediction markets win or lose share of wallet. Your craft bar shows up in funded users -the input every trade depends on.
  • Frontier. Regulated U.S. prediction markets still don’t have a default “money in” experience. Consumer speed and bank-grade compliance at once -the rails are new and the playbook is yours to write.
  • Access. You work directly with product leadership. Your UX and prioritization calls land where strategy is set. No layers. No politics.
  • Leverage. Signup → funded is the front door of OG -not a side feature.
  • Upside. Early ownership of the payments/onboarding charter on a standalone prediction brand backed by Crypto.com’s compliance and scale infrastructure.
  • Team. High-calibre product, design, payments, and engineering partners who care whether the thing actually funds -not just whether it shipped.

Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet. 
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.  
 
Are you ready to kickstart your future with us? 
 
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
401(k) plan with employer match
Eligible for company-sponsored group health, dental, vision, and life/disability insurance
Work Flexibility Adoption. Flexi-work hour and hybrid set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.  
 
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
 
 
About Crypto.com:
Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
 
Learn more at https://crypto.com
 
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
 
Personal data provided by applicants will be used for recruitment purposes only.
 
Please note that only shortlisted candidates will be contacted.

Skills Required

  • Experience owning consumer onboarding, signup, KYC, identity verification, deposits, funding, or money-in funnels
  • Experience owning payment rails, funding methods, banking or on-ramp products, including ACH, cards, payouts, PSPs, or similar systems
  • Ability to evaluate and improve money-in and identity UX, including hierarchy, density, trust, and recovery flows
  • Ability to instrument product funnels, size opportunities, analyze drop-offs, and prioritize independently
  • Willingness to use the product and conduct behavioral user research
  • Experience with crypto exchanges, crypto banks, regulated on/off-ramps, or similar products
  • Experience owning consumer growth, activation, signup, or first-value funnels
  • Experience using OG, prediction markets, or sportsbooks
  • Deep Figma and design-system fluency
  • Experience using AI tools with human-in-the-loop judgment

Crypto.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crypto.com and has not been reviewed or approved by Crypto.com.

  • Fair & Transparent Compensation Pay is considered market‑competitive in select engineering, product, trading, compliance, and senior roles, with external postings and salary snapshots indicating strong bands in some geographies. Standout offers appear at higher levels, reinforcing that top‑of‑band packages are attainable in certain teams.
  • Healthcare Strength Benefit descriptions include medical, dental, and vision coverage across U.S. roles. Core health insurance is presented as part of a standard modern fintech package alongside other essentials.
  • Leave & Time Off Breadth Benefit materials reference PTO, sick time, and attractive annual leave with additional days for occasions. Time‑off provisions are positioned as a consistent element of the offering, with regional variation.

Crypto.com Insights

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The Company
HQ: Singapore
4,266 Employees
Year Founded: 2016

What We Do

Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. Crypto.com serves over 10 million customers today, with the world’s fastest growing crypto app, along with the Crypto.com Visa Card — the world’s most widely available crypto card, the Crypto.com Exchange and Crypto.com DeFi Wallet.

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