Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.
Location: Woodinville, WA or Austin, TX (Hybrid, 3 days a week)
About the Role
BDA is on a path to $1B growth, and our ecommerce platform, SwagUp.com, is an essential part of this expansion. We’re scaling it significantly in the coming years, and we need a Product Manager, Ecommerce to help lead the charge in optimizing and evolving our platform.
In this role, you will own key aspects of the ecommerce experience—including the marketing site, shopping flow, onboarding, user engagement, and membership/loyalty programs. You'll work closely with our Director of Product Management, the SwagUp CEO, and BDA’s Chief Digital Officer to drive innovation and execution.
Your mission? Eliminate friction, enhance customer journeys, and drive explosive growth. In fact, our goal is to scale SwagUp.com at a 200%+ CAGR—a level of hypergrowth that few companies achieve. If that excites you, read on...
We’re looking for a strategic, customer-obsessed PM who thrives on simplifying complexity, leveraging data, and staying ahead of commerce trends. You blend art and science, balancing analytics with intuition to craft world-class experiences that fuel business outcomes.
If you're ready to make a massive impact in a fast-growing, innovation-driven environment, we’d love to hear from you.
What You’ll Do
- Strategic Leadership
- Oversee the creation and execution of the Ecommerce roadmap, ensuring alignment with business objectives.
- Identify opportunities to enhance the customer experience and overall business impact, effectively communicating insights to gain buy-in.
- Make tough tradeoff decisions while staying focused on delivering value quickly.
- Build an Analytical Foundation
- Map the customer journey and overlay detailed data to architect improvements and communicate impact.
- Cross-Functional Collaboration
- Work closely with engineering counterparts to build a world-class ecommerce experience.
- Partner with technology, marketing, sales, operations, and other teams to develop and implement digital solutions.
- Ensure seamless integration of digital products with existing systems and business processes.
- Product Development and Lifecycle Management
- Lead end-to-end product lifecycle management, from ideation and requirements gathering to launch and continuous improvement, including reporting/analytics.
- Prioritize product initiatives based on business value, customer insights, and market trends.
- Bring Intensity and Curiosity Each Day
- Research and talk to customers/industries to develop empathy, share the voice of the customer, and build customer-centric solutions.
- Approach work with humility, focusing on team success over personal recognition.
- Experiment and adopt new technologies to enhance effectiveness.
- Balance best practices with first principles reasoning to drive optimal outcomes.
- Vendor Management
- Manage and research new vendor relationships to support product development.
What you Bring
- Entrepreneurial mindset
- Strong writing and communication skills, with the ability to meet with stakeholders, filter noise, manage expectations, and bring people along.
- Experience working in ecommerce environments.
- Ability to stay organized amid chaos and competing priorities.
- A track record of driving product innovation and deliveries that make a meaningful impact, measured by growth and utilization.
- Competitive drive with a history of winning in challenging environments
- A deep curiosity for business, startups, and technology.
- Appreciation for the behind-the-scenes work that leads to success.
Bonus Skills & Experience
*These skills or experiences will set candidates apart, but they are not required. If you have them, great! If not, we still encourage you to apply.
- Experience working within high-growth or startup environments.
- Background in product management, particularly in ecommerce platforms.
- Familiarity with digital transformation and platform scalability.
- Strong analytical skills and experience leveraging data for decision-making.
What’s in It for You (why join this team):
- Hands-on development directly with Swagups’ CEO and technology leadership.
- A seat at the table for strategic decision-making.
- Opportunities to digitally transform a massive industry that is ripe for disruption.
- Be part of the industry’s only end-to-end swag management platform.
- Health benefits and 401k match.
Our Core Values:
- BDA is a Team and a Family
- Always Strive To Be The Best
- Entrepreneurial Spirit
- Tigger Attitude
- Work Hard, Play Hard
- Make It Happen the Best Way
- Total Client Affinity & Advocacy
Want to learn more? So much to explore
- Instagram: https://www.instagram.com/bda_inc/
- BDA Careers Page: https://www.bdainc.com/careers/
- LinkedIn – BDA page: https://www.linkedin.com/company/bdainc/
- swagup (a BDA company) Ecommerce site: https://www.swagup.com/
- Idea Planet (a BDA company): https://www.ideaplanetlp.com/about
We are pleased to share the base salary range for this position is $100,000 to $140,000 base with additional incentives for an OTE. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.
BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.
Connect With Us! Not ready to apply? Connect with us for general consideration.
For more information:
www.bdainc.com
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Must be 18 years or older to apply.
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What We Do
BDA is the nation's premier promotional Merchandise Agency™. We help our clients meet their business needs through the power of branded merchandise. Our clients consist of Fortune 1000 companies worldwide and every major U.S. sports league and team.
Customers come to us to extend their brand reach through strategic initiatives, custom campaigns, integrated eCommerce programs and sports sponsorship activations. And associates come to us for our high energy and high expectations. We are over 900 associates strong, operating in offices around the globe, including our newest office in Manila.
Our Locations:
Atlanta, Austin, Bentonville, Boston, Charlotte, Chicago, Cleveland, Dallas, Denver, Detroit, Greenville, Houston, Indianapolis, Jacksonville, London, Los Angeles, Manchester, Manila, Milwaukee, New York, Newark, Paris, Phoenix, Portland, Providence, Salt Lake City, San Antonio, San Diego, San Francisco, Seattle, Shanghai, Shenzhen, Washington D.C., and Windsor
Today, the company is celebrating 34 years of business with such high-profile brands as Coca-Cola, Sony, AT&T, NFL, Ford, Starbucks, GE, Kellogg’s, HBO, and many more.
Interested in joining the BDA family? Visit https://www.bdainc.com/culture/
