- Ownership of the underlying SaaS data platform and shared framework services
- Definition and execution of a cross-platform, AI-native data analytics strategy
- Creation of a partner portal and partner experience strategy designed to unlock growth into new markets
- Work closely with Partnerships, Sales, and Marketing to ensure the partner experience supports growth, scalability, and repeatability
- Define clear platform and partner experience roadmaps, success metrics, and phased delivery plans
- Continuously monitor product performance and customer feedback to track adoption, measure business impact, and identify opportunities for improvement.
- Act as a thought leader for platform, analytics, and partner-led growth within the product organization
- Experience in B2B SaaS, IT Operations, DevOps, or enterprise software is a strong plus
Skills Required
- 7+ years of Product Management experience
- Significant ownership of data platforms or SaaS infrastructure
- Proven experience defining and delivering analytics platforms or data pipelines
- Experience building partner-facing products or workflows
- Strong understanding of APIs and cloud-native architectures
- Excellent communication and stakeholder management skills
What We Do
BigPanda is the only Event Correlation and Automation platform built for domain-agnostic AIOps. We transform how IT teams prevent outages and resolve incidents by turning data into insights and action. Without BigPanda, IT Ops and DevOps teams struggle with manual and reactive incident response capabilities that are badly suited for the scale, complexity and velocity of modern IT environments. This results in painful outages, unhappy customers, growing IT headcount and the inability to focus on innovation. Fortune 500 enterprises such as Intel, Cisco, United, Nike, Marriott and Expedia rely on BigPanda to prevent outages, reduce costs, and give their teams time back for digital transformation. BigPanda helps organizations take a giant step towards Autonomous IT Operations by turning IT noise into insights and manual tasks into automated actions. BigPanda is backed by top-tier investors including Sequoia Capital, Mayfield, Battery Ventures, Greenfield Partners and Insight Partners. Visit www.bigpanda.io for more information.
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