Senior Product Manager, Consumer Experiences

Reposted 19 Days Ago
Be an Early Applicant
San Francisco, CA, USA
Hybrid
163K-244K Annually
Senior level
Healthtech
Hinge Health delivers best-practice care that improves chronic pain without drugs or surgery.
The Role
The Senior Product Manager will define product vision, drive engagement, oversee AI-powered product development, and collaborate cross-functionally to enhance user experiences.
Summary Generated by Built In

Hinge Health is looking for an experienced, mission-driven Senior Product Manager to join our consumer product team. In this role, you will lead the strategic vision and execution of a high-impact consumer product surface, focusing on creating deeply personalized and engaging experiences for our members.

As a Senior PM, you will be a leader within the product organization, working closely with cross-functional partners in engineering, design, and clinical teams to deliver innovative solutions at scale. This role requires a "product crafter" mindset—someone who can balance experimentation with long-term strategic thinking.

What makes you a great fit

  1. Product Intuition: You notice subtle things about products and people, anticipating non-obvious user problems and identifying opportunities for delight.

  2. AI Fluency: You have experience with generative AI, LLMs, or agentic systems to solve user problems and enhance product experiences.

  3. Strategic Ownership: You operate with a CEO-like sense of ownership, taking complete accountability for your product area's performance and outcomes.

  4. Ambiguity Navigator: You thrive in entrepreneurial environments, developing high-quality hypotheses and moving work forward even when success is not yet well-defined.

  5. Collaborative Leader: You serve as an advocate for your engineering and design counterparts, providing clear direction and context to drive productive collaboration.

What You'll Accomplish

  • Define Product Vision: Take a major role in defining the product vision, strategy, and objectives for your product area .

  • Drive Engagement: Own the roadmap for consumer-facing features that drive user engagement, retention, and clinical outcomes .

  • AI Native Product Development: Lead the integration of generative AI and machine learning to build next-generation, personalized treatment experiences .

  • Ship at Scale: Ship high-quality features within a cross-functional pod, working directly with executives as the voice of your team .

  • Metric Accountability: Establish success metrics and use both quantitative and qualitative data to adjust strategy mid-flight .

Basic Qualifications

  • Experience: 5-7+ years of product management experience, specifically in consumer-facing features and personalized user experiences.

  • AI Implementation: Demonstrated success in leading the development and delivery of AI-powered products or features.

  • Data Rigor: Demonstrated ability to make data-driven decisions and optimize lifecycle metrics (engagement, retention); experience in single hypothesis-driven testing and experimental design.

  • Communication: Excellent written and verbal skills, with a proven ability to influence senior leaders and align cross-functional partners.

Preferred Qualifications

  • Personalization at Scale: Experience building recommendation engines or content discovery systems that adapt to user behavior in real-time.

  • Rapid AI Prototyping: Hands-on experience with AI prototyping tools to quickly validate hypotheses.

  • Healthcare experience: Experience in digital product development within the healthcare, fitness, or mind-body therapy space


Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to [email protected].

Skills Required

  • 5-7+ years of product management experience
  • Experience in consumer-facing features and personalized user experiences
  • Demonstrated success in leading development of AI-powered products
  • Excellent written and verbal communication skills

Hinge Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hinge Health and has not been reviewed or approved by Hinge Health.

  • Healthcare Strength Healthcare coverage is described as extensive, including medical, dental, vision, and mental-health support with employer-covered premiums. Coverage is reinforced by travel support for care when needed and access to fertility and other specialized services.
  • Inclusive Benefits Coverage Benefits explicitly cover gender-affirming care, reproductive healthcare travel, and family-building support such as fertility preservation, surrogacy, adoption, and IVF. These provisions indicate attention to diverse needs across employees and dependents.
  • Leave & Time Off Breadth Time-off programs include flexible or unlimited PTO and paid parental leave. Remote-friendly policies and wellness supports further complement time away.

Hinge Health Insights

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The Company
HQ: San Francisco, CA
550 Employees
Year Founded: 2021

What We Do

Hinge Health is pioneering the world's most patient-centered digital hospital, starting with musculoskeletal health. Hinge Health's back and joint pain care pathways combine wearable sensor-guided exercise therapy with behavioral change through 1-on-1 health coaching and education.

Why Work With Us

When people go to work at Hinge Health, they take on more than a job—They have the opportunity to be a leader in the health space, while changing the lives of patients suffering from chronic pain. Hinge Health is a place where employees can experience continuous growth and development, a culture of feedback and open communication, and mutual trust.

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