Senior Product Manager - Consumer Experience (m/f/d)

Posted 3 Days Ago
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Düsseldorf, Nordrhein-Westfalen, DEU
In-Office
Senior level
Automotive • eCommerce • Fintech • Software
The Role
Own the product direction and roadmap for the Attraction & Loyalty area. Lead discovery, experimentation, prioritization, and delivery of consumer experiences that improve activation, engagement, retention, and qualified demand. Collaborate with Engineering, Design, Analytics, CRM, Marketing, and app teams across web, app, and lifecycle journeys. Use customer research, behavioral data, and commercial insight to make investment decisions and measure outcomes.
Summary Generated by Built In

A career driven by you. At LeasingMarkt.de, we bring customers and dealers together to make car leasing more accessible, transparent, and efficient.  

We’re looking for a Senior Product Manager to lead product direction for LeasingMarkt’s Attraction & Loyalty team. You’ll help us build stronger relationships with consumers, from their first interaction through returning visits and qualified enquiries.This is a hands-on senior individual contributor role. You’ll identify the right problems, set clear priorities and work with your team to deliver measurable improvements. Your focus will be on making LeasingMarkt a more useful part of people’s car-shopping journey: helping them discover relevant offers, giving them reasons to return and creating better-qualified demand for our dealer partners. 
 
What you’ll do 

  • Own the product direction and roadmap for Attraction & Loyalty, translating customer needs and business priorities into a focused set of opportunities.
  • Improve activation and ongoing engagement through experiences such as onboarding, accounts, saved offers, personalised recommendations and useful reasons to return.
  • Build connected journeys across web, app and lifecycle touchpoints, working closely with CRM, Marketing and the app team. Make communication and product experiences reinforce each other.
  • Use customer research, behavioural data and commercial context to understand what prevents people from taking the next meaningful step.
  • Size opportunities and make explicit trade-offs. Explain why a problem deserves investment, what success looks like and what you would deprioritise to make room for it.
  • Lead discovery and experimentation with Engineering, Design and Analytics. Define hypotheses, measurement and guardrails before launch, then use the results to improve, scale or stop an initiative.
  • Stay accountable after delivery. Understand whether changes create incremental engagement and qualified demand, rather than simply shifting activity between channels or increasing notification volume.
  • Communicate direction, decisions and risks clearly, bringing recommendations and resolving dependencies with the people needed to move the work forward. 

 
What you’ll bring 

  • Experience independently owning a consumer digital product area and delivering measurable improvements for both customers and the business.
  • Strong product judgment: you can shape a strategy and roadmap, not just execute a list of requested features.
  • Analytical depth and curiosity. You can investigate performance, challenge assumptions, interpret experiments and recognise when the evidence is incomplete.
  • A practical understanding of activation, engagement or retention, and how relevant experiences can build a lasting customer relationship.
  • Strong discovery skills and the ability to combine customer insight with quantitative evidence when deciding what to build.
  • A hands-on approach to execution, including attention to experience quality, technical dependencies and reliable measurement.
  • Clear communication and collaborative leadership. You can work through competing priorities with engineers, designers, analysts and commercial stakeholders, and explain your decisions to senior leaders.
  • Experience with marketplaces, personalisation, recommendation systems or lifecycle products would be valuable. Automotive or leasing experience is a plus, not a prerequisite. 

A culture of growth   

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.   

For a career where you can drive our business and shape your future, apply now. 

https://www.leasingmarkt.de/karriere

Skills Required

  • Experience independently owning a consumer digital product area
  • Demonstrated delivery of measurable improvements for customers and the business
  • Ability to shape product strategy and roadmap
  • Strong analytical skills, including interpreting experiments and performance data
  • Practical understanding of activation, engagement, or retention
  • Strong product discovery skills combining customer insight with quantitative evidence
  • Hands-on execution skills, including managing experience quality, technical dependencies, and measurement
  • Clear communication and collaborative leadership across engineering, design, analytics, commercial stakeholders, and senior leaders
  • Experience with marketplaces, personalization, recommendation systems, or lifecycle products
  • Automotive or leasing experience
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The Company
HQ: Düsseldorf
100 Employees
Year Founded: 2012

What We Do

LeasingMarkt.de is Germany’s largest online marketplace for car leasing that connects consumers and businesses with dealerships to compare and select leasing offers. Partnering with over 1,000 dealer partners and serving nearly 2 million users across the DACH region and the Netherlands, the company aims to make car leasing more accessible, transparent and efficient through its digital platform and mobile app, for private and business customers.

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