What you can expect
You will shape and own the end-to-end desktop app experience for Zoom. It will span navigation, onboarding, shared functionality, settings, in-product communications, and the installation flow across Windows, macOS, and Linux. You’ll partner with design, engineering, data science, and marketing to build a high-performing, scalable, and delightful desktop experience that drives user activation, engagement, retention, and monetization.
About the Team
The end-user application team is part of Zoom Meetings, our flagship product, and is responsible for world-class client experiences on desktop, mobile, and web surfaces. As we evolve, how people connect, collaborate, and get work done. You will be at the heart of making sure our desktop app is intuitive,
consistent, reliable, and optimized for new possibilities. This includes AI- enabled workflows and cross-product integrations.
Responsibilities
Defining and owning the desktop roadmap (Windows, macOS, Linux), balancing core UX improvements, innovative features, and cross-product alignment.
Partnering with Design to evolve a scalable, accessible desktop design system that ensures usability and platform consistency.
Collaborating cross-functionally with Engineering, Design, Marketing, and mobile/web leads to deliver cohesive, high-quality, cross-application experiences.
Establishing and tracking KPIs for desktop success using data, telemetry, A/B testing, and feature flags to drive measurable outcomes.
Leading in-product engagement strategy to optimize activation, retention, and monetization through effective communication and experimentation.
Shaping and aligning the desktop platform strategy with company goals, balancing feature innovation with long-term platform stability and evolution.
Driving execution excellence with engineering partners by addressing performance, scalability, technical debt, and reliability.
Championing standards and compliance across Security, Privacy, Legal, and Accessibility, while staying ahead of Apple and Microsoft ecosystem trends.
What we’re looking for
Have a BS/MS in Computer Science or related field.
5+ years of product management experience, including at least 3 years focused on desktop, mobile, or web apps and/or platform/ infrastructure products.
Possess a track record of owning and driving product strategy and roadmaps with measurable positive impact on app performance and user experience.
Have a user-first mindset and the ability to collaborate with design and research to deliver intuitive, cohesive, and delightful end-user experiences.
Have a deep understanding of desktop ecosystems, including release processes, app store/distribution mechanics, and platform nuances.
Display proven experience with experimentation, feature flags, and using data to make product decisions.
Be an exceptional communicator and storyteller. Able to translate complex technical concepts into clear narratives for engineers, designers, non-technical stakeholders and executives.
Have a genuine passion for end-user applications, desktop platforms, and industry/technology trends.
Salary Range or On Target Earnings:
Minimum:
$124,000.00Maximum:
$271,200.00In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
What We Do
Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom platform you know and love. 💙
Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses.
We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and find room to grow with opportunities to stretch your skills and advance your career in a diverse, inclusive environment.
Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home
