Senior Product Manager, Checkout

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
eCommerce • Retail
The Role
Lead high-impact checkout product initiatives from discovery through launch and iteration. Identify buyer friction, prioritize opportunities, and improve checkout conversion, trust, payments, delivery clarity, incentives, and checkout success. Partner with Engineering, Design, Research, Analytics, and product teams, using experimentation, customer insights, and performance metrics to guide decisions. Shape the long-term checkout vision, including personalization, modernized flows, and AI-assisted experiences.
Summary Generated by Built In

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role

The Checkout Experience team owns one of the most important moments in the buyer journey: helping customers complete their purchase with confidence, speed, and clarity. The space includes guest and member checkout, express payment experiences, checkout success, and key dependencies across cart, payments, shipping, and post-purchase experiences.


We are looking for a Senior Product Manager to lead complex, high-impact checkout initiatives that reduce friction, improve buyer trust, and unlock conversion at scale. In this role, you will define and drive multiple initiatives across the checkout funnel, influence cross-functional roadmaps, and help shape the future of Checkout Experience.


What you will accomplish
  • Lead multiple Checkout Experience initiatives from discovery through launch and iteration.
  • Identify the biggest sources of buyer friction and turn them into clear product priorities.
  • Partner across Engineering, Design, Research, Analytics, and adjacent product teams to deliver measurable outcomes.
  • Drive improvements across areas such as guest checkout, member checkout, express payments, delivery clarity, payment optimization, incentives, and checkout success.
  • Use analytics, experimentation, and customer insights to make decisions and refine the roadmap.
  • Influence cross-functional stakeholders and align teams around tradeoffs, sequencing, and success metrics.
  • Contribute to the longer-term vision for checkout, including personalization, modernized flows, and AI-assisted experiences.

What you will bring
  • Experience owning multiple customer-facing products or features end to end in a consumer, ecommerce, marketplace, or payments environment.
  • 8+ years of relevant experience
  • Strong product judgment and the ability to turn ambiguous problems into clear strategies and priorities.
  • Comfort using data, experimentation, and customer insights to size opportunities and guide decisions.
  • Ability to write clear product requirements with strong hypotheses, success metrics, and execution plans.
  • Strong cross-functional leadership, stakeholder management, and communication skills.
  • Domain depth, or quickly demonstrated depth, in checkout, payments, buyer experience, ecommerce, or conversion optimization.
  • A bias toward action, strong prioritization instincts, and the ability to operate with autonomy in a fast-moving environment.

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.


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Skills Required

  • Experience owning multiple customer-facing products or features end to end in a consumer, ecommerce, marketplace, or payments environment
  • 8+ years of relevant experience
  • Strong product judgment and ability to turn ambiguous problems into clear strategies and priorities
  • Experience using data, experimentation, and customer insights to size opportunities and guide decisions
  • Ability to write clear product requirements with hypotheses, success metrics, and execution plans
  • Strong cross-functional leadership, stakeholder management, and communication skills
  • Domain depth in checkout, payments, buyer experience, ecommerce, or conversion optimization
  • Ability to prioritize effectively and operate autonomously in a fast-moving environment

eBay Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eBay and has not been reviewed or approved by eBay.

  • Healthcare Strength — Medical, dental, and vision coverage begin on the date of hire, complemented by mental health resources, an EAP, disability coverage, FSAs, and wellness initiatives.
  • Leave & Time Off Breadth — A robust mix of PTO, paid holidays, flexible work styles, parental leave, and a four‑week paid sabbatical after five years supports work‑life balance.
  • Equity Value & Accessibility — Total compensation commonly includes stock components, with access to an employee stock purchase plan at a discount and stock awards enhancing overall packages.

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The Company
HQ: San Jose, CA
26,035 Employees

What We Do

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Our portfolio of brands includes eBay Marketplace and eBay Classifieds Group, operating in 190 markets around the world. We offer sellers the ability to grow a business with little barrier to entry regardless of size, background or geographic location. We never compete with our sellers. We win when our sellers succeed. Buyers who shop on our Marketplace and Classifieds platforms enjoy a highly personalized experience with an unparalleled selection at great value.

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