Senior Product Manager, Certification

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. Vincent is the AI engine at the center of that mission, and the quality, breadth, and trustworthiness of the legal content and case-law signal it draws on is what separates a genuinely useful legal AI from a plausible-sounding one.

We're looking for a Senior Product Manager to own two connected problems: how fast and how well Vincent's content library expands into new jurisdictions, and how Vincent understands the relationships between legal cases, what's still good law, what's been overruled, what a court's actually relied on.

This is a build-from-scratch problem space with real ambiguity, a fast-moving competitive bar, and a mandate to move quickly without cutting corners on legal trust. This role can be worked from remote US or Remote Canada, or twice per week from our HUB offices (Vancouver, NYC, Toronto, Calgary or London).

Own Vincent's Legal Content Strategy: Set and evolve the quality bar for what "gold standard" content coverage means jurisdiction by jurisdiction, and drive the roadmap for expanding coverage rapidly, including new sourcing approaches (AI-driven content sourcing and indexing across multiple content modalities) that let Clio bring on jurisdictions and content sources much faster than before, while still meeting a bar we're proud to stand behind.

Reimagine the Citator for an AI Consumer: Design what we're calling "Certification," the signal layer that tells Vincent (and, through it, the lawyer) how cases relate to one another: what's been overruled, what's still good law, what's been relied on and why. You'll define what needs to be pre-labeled, how granular the signal needs to be, and how it should be structured to actually improve what Vincent tells a lawyer.

Drive Product Strategy End-to-End: Develop a roadmap for your area in conjunction with your Director and peers, build the business case for where to invest, and be willing to pivot as new information comes to light. Ship and launch features end-to-end in close partnership with Engineering, Design, and legal SMEs.

Ramp Fast, Not Locally: You won't need jurisdiction-specific legal expertise, Clio's country managers and local legal experts own that depth and will support you directly. What you do need is enough legal fluency to move fast on this problem, ask the right questions, and get up to speed on the specifics within weeks, not months.

Real Legal Fluency: This role requires more hands-on legal substance than a typical Clio PM role. You should understand, or be able to quickly and confidently get to grips with, what a citator is, why case relationships (overruling, following, distinguishing) matter, and how citation has historically worked as a compression mechanism that let lawyers avoid reading every underlying case. A background as a practicing lawyer, legal researcher, or in legal tech is a strong asset.

AI Product Experience: Proven experience building or managing AI-driven products, with a strong point of view on how AI changes what a "signal" or "trust layer" needs to look like versus how it worked for a human-only audience.

Product Management Acumen: At least 6 years of product management experience in a SaaS or B2B software environment, with a track record of owning and shipping mission-critical products at scale.

Comfort with Ambiguity: This space is being defined in real time. You're someone who can form a strong, well-reasoned point of view quickly, act on it, and adjust as new information comes in, rather than waiting for the problem to be fully scoped for you.

Fast, Independent Learner: You pick up new, complex domains quickly and form your own opinionated take rather than needing everything spelled out. You'll ramp with the existing team but should be self-directed from early on.

Strategic & Data-Driven Thinking: You use both qualitative and quantitative input to drive product strategy, define requirements, and measure impact, and you're comfortable making decisions under uncertainty.

Strong Communicator: You work effectively across Product, Design, Engineering, and legal SME stakeholders, with the humility to seek input and the conviction to make a call.

Our market opportunity is rare in its scale and powered by a strong business model, Silicon Valley–based investors and advisors, and a product management team that is global and world-class. Clio is growing rapidly, with massive growth opportunities for Product Managers. We've worked hard to build an excellent product management culture with empowered PMs who are highly regarded and influential across the organization. Clio invests heavily in developing Product Managers, growing leaders, and the broader Product communities we operate in.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include: 

• Competitive, equitable salary

• Clio offers a flexible hybrid work environment

• 25 days holiday + bank holidays

• Private Healthcare with Life Insurance & Critical Illness cover

• Pension contribution

• Professional development and growth options

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Disclaimer: We only communicate with candidates through official @clio.com email addresses.