Senior Product Manager, Performance Testing | Canada | Remote

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in Canada
Remote
164K-197K Annually
Senior level
Software
Grafana Labs creates leading open-source tools for visualizing operational data, with 1000+ employees in 20+ countries.
The Role
As a Senior Product Manager at Grafana Labs, you'll lead the product vision for performance testing, collaborate on roadmaps, and ensure customer satisfaction through effective communication with remote teams.
Summary Generated by Built In

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a fully remote position and we're considering candidates in Canada EST.

About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers. 

The opportunity:

As the Product Manager for Performance Testing, you'll own the Grafana Cloud experience for performance testing, built around our k6 open-source project. You'll define how customers write, run, and act on performance tests across the software delivery lifecycle — ensuring Grafana Cloud k6 becomes the default choice for teams replacing legacy tools and adopting shift-left testing. The portfolio spans two surfaces: Grafana Cloud k6 (our commercial cloud product offering execution at scale from 21 global locations) and k6 OSS (the open-source CLI that anchors developer trust and community adoption).

As the PM, you'll define how test results integrate with Grafana Cloud's metrics, logs, and traces — turning a failed load test into a specific offending trace in seconds. You'll also evolve performance testing across modalities such as protocol, browser, and mobile". The focus is on delivering an integrated, opinionated cloud experience that customers want to pay for and stay with.

You'll also work across R&D to ensure Performance Testing is tightly woven into the broader Grafana Cloud suite — connecting with platforms like the Knowledge Graph and our core Cloud products, like Application Observability and Kubernetes Monitoring – so customers can seamlessly navigate between pre-production validation and production monitoring.

What You’ll Be Doing:
  • Transform ideas and feedback into a product vision and roadmap
  • Empathize with customer problems in order to collect user needs, requirements, and pain points
  • Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities 
  • Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers. 
  • Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering
What makes you a great fit:
  • A BS/BA in Computer Science, a related field, or equivalent work experience
  • 7+ years of experience in Product Management
  • 5+ years of experience in a B2B SaaS product 
  • Experience using or building developer-facing tools, APIs, or platform services
  • Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
  • Experience driving adoption of shared services or platform capabilities across multiple product teams
  • Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment
  • Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders

Bonus Points:

  • Experience with open source software and/or commercial open source companies
  • Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
  • Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms
  • Experience with AI tools

In Canada, the base compensation range for this role is $164,490 CAD - $197,389 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. 
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy. 
 

Skills Required

  • 7+ years of experience in Product Management
  • 5+ years of experience in a B2B SaaS product
  • A BS/BA in Computer Science or equivalent work experience
  • Experience using or building developer-facing tools, APIs, or platform services
  • Excellent written and verbal communication skills

Grafana Labs Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Grafana Labs and has not been reviewed or approved by Grafana Labs.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, and vision options with low deductibles in the US and local equivalents in other countries. Mental health support is also included, alongside wellness support that can be applied to therapy or ergonomic needs.
  • Leave & Time Off Breadth Time off is positioned as notably generous, including 30 days of paid vacation plus holidays and additional shutdown days. Parental leave and sick leave are also part of the time-off package, supporting broader work-life needs.
  • Equity Value & Accessibility Equity is presented as a standard component of compensation, with RSUs included across roles to provide ownership in company outcomes. The package framing emphasizes total compensation that combines base pay with equity and, in some cases, bonuses.

Grafana Labs Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, New York
1,300 Employees
Year Founded: 2014

What We Do

Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 5,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 20 million users of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security.

Why Work With Us

Clear communication is vital in a remote-first company. We hold weekly team updates, monthly all-hands calls, co-located offsites, and annual events. We've enhanced hiring, onboarding, and training with a learning management tool and quarterly bootcamps. We offer 30 vacation days plus local holidays, with equal benefits for all employees globally.

Gallery

Gallery

Similar Jobs

VelocityEHS Logo VelocityEHS

Associate Project Manager

Cloud • Greentech • Social Impact • Software • Consulting
Remote
3 Locations
500 Employees
72K-103K Annually

Dropbox Logo Dropbox

Product Manager

Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
Remote
Canada
2500 Employees
196K-266K Annually

Samsara Logo Samsara

Software Engineer

Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Easy Apply
Remote or Hybrid
CA
4000 Employees
127K-214K Annually

Cash App Logo Cash App

Designer

Blockchain • Fintech • Mobile • Payments • Software • Financial Services
Remote or Hybrid
8 Locations
3500 Employees
252K-377K Annually

Similar Companies Hiring

Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Kepler  Thumbnail
Fintech • Software
New York, New York
6 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account