Your Future is our Future
At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.
We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time.
Position:Senior Product Manager - Cambridge, MaPosition Summary:We are seeking a Senior Product Manager to own the end-to-end strategy and delivery of AI-enabled healthcare products that solve real clinical and operational problems. This role requires strong product judgment, comfort operating in ambiguity, and the ability to partner closely with clinical leaders, customers, and internal teams in a fast-growing environment.The ideal candidate has hands-on healthcare product management experience, understands EMR workflows, and can translate customer and clinical needs into clear product requirements and business value. Job Description:
Key Responsibilities
Own Product Strategy, Value, and Outcomes
Own products end to end — from problem discovery and business case development through delivery, launch, and ongoing value realization.
Define product vision, strategy, and roadmaps aligned to customer needs, clinical impact, and company priorities.
Write clear business cases and product proposals, and present recommendations to senior leaders, including clinical and executive stakeholders.
Customer & Clinical Partnership
Lead stakeholder interviews with customers, operators, and clinicians to understand workflows, pain points, and opportunities.
Translate customer and clinical insights into clear, actionable product requirements.
Partner with customers to integrate solutions into real-world clinical environments.
Product Development & Execution
Collaborate closely with prompt engineering, data science, UX, clinical, regulatory, and other product teams to design, build, and ship high-quality AI-enabled healthcare products.
Own requirements for new product waves and enhancements, balancing speed, quality, and regulatory considerations.
Operate effectively in a growth-stage environment where priorities evolve and teams move quickly.
Innovation & Thought Leadership
Bring new ideas and perspectives to product discussions and proactively identify opportunities for innovation.
Partner with clinical and product leaders to evolve solutions that improve outcomes, workflows, and customer value.
Go-to-Market & Adoption
Work with sales, marketing, and customer success teams on product launches, positioning, and customer adoption.
Support customer-facing activities as needed to ensure successful deployment and ongoing use.
Metrics & Continuous Improvement
Define and track success metrics tied to customer outcomes, adoption, and business impact.
Use data and feedback to continuously refine product direction and priorities.
Qualifications
Required
8+ years of product management experience, with direct experience building healthcare products (not revenue cycle or back-office-only systems).
Bachelor's degree in Computer Science, Engineering, Healthcare Management, Business or a related field.
Hands-on exposure to EMR/EHR systems and clinical workflows.
Experience owning products end to end in complex, regulated environments.
Strong customer-facing experience working with operators, clinicians, and physician leaders.
Working understanding of AI-enabled product workflows, with the ability to partner effectively with AI and data science teams.
Excellent communication skills, including presenting product strategy to senior and clinical leadership.
Ability to operate in ambiguity, manage change, and stay effective in fast-moving environments.
Nice to Have
Experience building solutions in primary care settings.
Deeper AI/ML product experience (many successful candidates develop this on the job).
Experience partnering closely with dedicated AI or prompt-engineering teams.
Familiarity with agile tools such as Azure DevOps, Aha, and Miro.
Expected Work Environment
Hybrid role with a requirement to work a minimum of three days per week in our Cambridge office.
The Cambridge office is a highly collaborative environment and home to many of the teams that support Tom, our AI platform.
Regular in-person collaboration with product, engineering, clinical, and AI teams is an important part of how work gets done.
Open to travel approximately 2–3 days per quarter to support quarterly planning and customer engagement as needed.
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.
The hiring range for this position is:
$143,190.00-$194,467.50Benefits of working at Lumeris
Medical, Vision and Dental Plans
Tax-Advantage Savings Accounts (FSA & HSA)
Life Insurance and Disability Insurance
Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
Employee Assistance Program
401k with company match
Employee Resource Groups
Employee Discount Program
Learning and Development Opportunities
And much more...
Be part of a team that is changing healthcare!
Member Facing Position: No- Not Member or Patient Facing PositionLocation:MassachusettsTime Type:Full timeLumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.Disclaimer:- The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.
Skills Required
- 8+ years of product management experience
- Direct experience building healthcare products
- Bachelor's degree in Computer Science, Engineering, Healthcare Management, Business, or a related field
- Hands-on exposure to EMR/EHR systems and clinical workflows
- Experience owning products end to end in complex, regulated environments
- Strong customer-facing experience with operators, clinicians, and physician leaders
- Working understanding of AI-enabled product workflows
- Excellent communication skills
Lumeris Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lumeris and has not been reviewed or approved by Lumeris.
-
Leave & Time Off Breadth — Paid time off is characterized as generous, spanning vacation, sick time, holidays, wellness days, and a volunteer day. Paid medical and parental leave, flexible time off, and floating holidays are also included.
-
Healthcare Strength — Benefits include comprehensive medical, dental, and vision coverage with HSA/FSA options, plus company-paid life, AD&D, and short- and long-term disability. An Employee Assistance Program, wellness days, and well-being programs strengthen mental and physical health support.
-
Retirement Support — A 401(k) savings plan with a company match is positioned as part of total compensation. This structure supports long-term financial planning for employees.
Lumeris Insights
What We Do
Lumeris is a tech-enabled value-based care company driving the future of healthcare through cloud-native platforms, AI, and data engineering. We partner with health systems, payers, and physicians nationwide to improve patient outcomes, lower costs, and reimagine the clinical experience. At the center of our technology strategy is Tom™, an industry-first AI-powered platform built on Google Cloud Platform. Tom uses advanced generative AI, agentic systems, and predictive analytics to reduce administrative burden, deliver real-time clinical insights, and help physicians focus on patients—not paperwork. Our engineers, data scientists, and clinicians work together to tackle challenges like: Designing scalable data pipelines that unify disparate health data (EHR, HL7, FHIR). Building and deploying production-grade AI/ML models on Vertex AI, BigQuery, and Dataflow. Operationalizing MLOps and AI Ops frameworks for speed, reliability, and compliance. Embedding LLM-powered agents into clinical workflows and patient-facing applications. Applying cloud-first design principles with modern stacks (Kubernetes, Terraform, Docker) to ensure scalability, security, and interoperability. With more than a decade of experience in value-based care, Lumeris combines deep healthcare expertise with a startup mindset in tech innovation. Every project directly impacts patient health, provider satisfaction, and the way care is delivered at scale.
Why Work With Us
For engineers and builders, Lumeris offers the chance to work on hard technical problems with real-world impact: data modeling at population scale, responsible generative AI in regulated environments, and modernizing clinical workflows for millions of patients.
