RESPONSIBILITIES
- Develop and execute product strategies to optimize our members’ experience in the purchase and post-purchase steps of their journey.
- Constantly identify opportunities to reduce friction in the order path and improve order conversion rates, and optimize average order value (AOV).
- Work cross-functionally with engineering, design, analytics, and partner teams to bring these strategies to life across all platforms—desktop, mobile web, and native apps.
- Collaborate closely with the operations team to optimize the post-order tracking experience.
- Collaborate closely with the member services team to improve automated self-service capabilities.
- Leverage quantitative and qualitative data to drive decision-making, test hypotheses, and execute A/B testing to enhance the member experience. Define KPIs and metrics to measure the success of your initiatives.
- Analyze market trends, competitor strategies, and user behavior to inform product enhancements that keep Thrive Market competitive.
- Work closely with engineering and development teams to ensure business needs are translated into actionable product requirements, creating measurable deliverables that drive business growth.
QUALIFICATIONS
- 5+ years of product management experience, with experience in both backend/tools and frontend of E-commerce
- Demonstrated experience in creating, communicating, and executing product roadmaps
- Proven track record of successfully launching, measuring, and iterating on features
- Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis
- Experience with API integrations, internally or vendors
- Excellent collaboration skills and experience working closely with cross-functional teams such as engineering, merchandising, and marketing
- Strong project management skills, able to juggle multiple priorities and deadlines in a fast-paced environment
- Deep empathy for the customer journey and an affinity for Thrive Market’s mission to bring affordable, healthy products to all members
- Experience optimizing an e-commerce funnel is preferred
- Experience implementing and optimizing self-service chat tools is a plus
- Experience with online grocery is a plus
- Experience with our main tools – JIRA, Amplitude, Figma– is a plus
BELONG TO A BETTER COMPANY
- Comprehensive health benefits (medical, dental, vision, life and disability)
- Competitive salary (DOE) + equity
- 401k Employer Match
- 9 Days of Observed Holidays
- Flexible Paid Time Off
- Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
- Ability to work in our beautiful office in Playa Vista
- Free Thrive Market membership with exclusive employee discount
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
JOB INFORMATION
- Compensation Description - The base salary range for this position is $165,000 - $200,000/Per Year.
- Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies, and experience, and geographic location.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Flexible PTO, and more!
Thrive Market Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thrive Market and has not been reviewed or approved by Thrive Market.
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Healthcare Strength — Comprehensive medical, dental, and vision insurance are offered, alongside mental‑health support such as coaching and therapy through Modern Health.
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Leave & Time Off Breadth — Flexible or unlimited PTO combines with a remote‑first setup and flexible core hours to support work‑life balance.
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Parental & Family Support — Adoption and fertility assistance are included, and primary caregivers can receive up to 12 weeks of parental leave after 12 months.
Thrive Market Insights
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What We Do
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. We're an online grocery store that delivers the highest-quality organic and sustainable products at member-exclusive low prices. What's more, every paid annual membership sponsors a free one-year membership for a family in financial need. Every day, we leverage innovative technology and member-first thinking to help our more than 1.5 million members find healthy products, support brands making an impact, and build a better food future in the process. In 2020, we became a Certified B Corporation, making us the largest grocer in the U.S. to earn this coveted qualification.
Why Work With Us
Thrive Market was born out of a mission to deliver better products, better brands, and a healthier lifestyle to families throughout the United States. Our team is energetic, talented, and collaborative working together to reach our goal of providing our members with a best-in-class marketplace.
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