The Role
Lead the development of AI-powered B2B experiences for contractors. Collaborate with engineering and AI teams to enhance user interactions and drive measurable impact.
Summary Generated by Built In
About GoodLeap:
GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $30 billion in financing for sustainable solutions since 2018.
GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America.
We are seeking a Senior Product Manager to lead the development of AI-powered B2B experiences that transform how contractors interact with and manage their business. This role will be at the forefront of introducing our AI agents that make key contractor experiences delightful - as a true copilot that takes on tasks, anticipates needs, delivers insights, and proactively drives outcomes across our entire contractor journey.
You will work closely with your own engineering team and AI Platform team to deliver new AI experiences together. Operating at a highly strategic, cross functional, and execution driven level, you will contribute to the vision for how AI powers contractors, drive adoption, and ensure the agent becomes a trusted and indispensable copilot for contractors and in-house operations teams.
Essential Job Duties and Responsibilities
- Prototype the contractor AI product vision, establish the roadmap for AI-driven experiences across the all user personas of B2B product portfolio, and translate business goals into experiences that deliver measurable impact.
- Drive agentic experiences by embedding the AI agent into core contractor journeys, delivering proactive insights and recommendations, and enabling meaningful actions on behalf of users
- Lead integrations and applications by partnering with engineering, design, and data science to deliver end-to-end AI features, shaping frameworks for experimentation and conversational UX, and collaborating with the AI Platform team on APIs, guardrails, and model capabilities.
- Champion the copilot vision by evolving the AI agent into a trusted partner that empowers contractors, with a focus on building trust through transparency, reliability, and user control.
- Measure and iterate by defining and tracking KPIs such as engagement, task completion rates, retention, NPS, and cost-to-serve reduction, and continuously refining AI-driven experiences based on behavioral data and feedback loops.
Required Skills, Knowledge, and Abilities
- 10+ years of product management experience, with at least 4+ years in AI/ML-driven products or consumer applications.
- Proven track record of shipping B2B-facing products at enterprise scale, ideally with conversational AI, recommendation systems, or agentic experiences.
- Strong understanding of AI UX principles including trust and safety, proactive vs. reactive experiences, and agentic design.
- High technical acumen: able to work closely with platform/ML teams, understand API-driven integrations, and make sound architecture tradeoffs.
- Exceptional strategic thinker and operator: able to articulate a bold vision while driving execution at pace.
- Excellent cross functional leadership skills: influence without authority, build alignment, and inspire teams.
- Passion for AI – scaling by teaching AI skills to other PMs in the company
Additional Information Regarding Job Duties and Job Descriptions:
Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review our Employment Privacy Policy and Recruiting Policy on AI.
Top Skills
AI
APIs
Ml
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
GoodLeap is a sustainable home solutions marketplace. We provide simple, fast, and frictionless point-of-sale technology for countless mission-driven professionals serving millions of people who want to upgrade their homes and save money.
Our platform offers flexible ways for consumers to pay for a wide range of sustainable products, including solar panels, battery storage, smart home devices, modern HVAC systems, energy efficient windows, upgraded roofing, water-saving turf, and more.
We are committed to caring for the planet, building lasting relationships with our valued partners and customers, and delivering cutting-edge technology that enables more people to embrace a sustainable lifestyle.
