Senior Product Manager - Automation Platform

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Product Manager - Automation Platform

What does a successful Senior Product Manager - Automation Platform do at Fiserv?

As a Senior Product Manager - Automation Platform at Fiserv you will focus on developing and executing the product roadmap specifically for automation solutions, ensuring these tools enhance operational efficiency and streamline processes. You will collaborate with cross-functional teams to integrate automation technologies, listen to customer feedback to refine features and drive innovation to keep the platform ahead in the market.

This team acts as a center of excellence supporting all business areas of Fiserv around process and efficiency improvements, working with niche technologies to develop products and applications supporting other teams across the organization.

What you will do:

• Define the product strategy for the automation platform
• Manage and execute the product roadmap, balancing customer needs with business priorities
• Facilitate data-driven decisions and create necessary metrics for evaluating product success
• Conduct pilot tests and gather early feedback to ensure feature adoption
• Analyze customer feedback to prioritize and convert into defined feature requirements
• Identify opportunities for product enhancement based on competitive research and industry trends

What you will need to have:

• 6+ years of product management or product owner experience in an enterprise SaaS product company, preferably with Salesforce or ServiceNow platform
• 6+ years of experience in product roadmap planning, go-to-market strategies, and managing end-to-end product releases
• 5+ years of experience defining, developing, and launching products at various stages in an agile environment
• 4+ years of experience collaborating with engineering teams, demonstrating strong technical aptitude
• 3+ years of experience in a payments processing environment
• Bachelor's degree in computer science, or a related field, or an equivalent combination of education, military, and work experience

What would be great to have:

• Experience with Salesforce, ServiceNow, low-code, or RPA platforms
• Strong analytical and problem-solving skills, with demonstrated experience in data-informed decision-making and leveraging analytics to measure product success
• Exceptional skills in stakeholder management, collaboration, and communication, with a customer-first mindset

Important info about this role:

• We’re better together! This role is fully on-site
• This is a full-time, direct-hire position, and no contract options or unsolicited agency submissions will be considered
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

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Salary Range

$78,000.00 - $138,000.00

These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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