In this role you can expect to:
- Own the vision and strategy for Outreach AI Platform that powers intelligent workflows across the product suite.
- Define and prioritize the platform roadmap, aligning with business units as they build domain-specific AI capabilities on the shared foundation.
- Partner with engineering, data science, and product design to deliver core AI platform components
- Drive feature development from requirements through launch, documentation, and iteration.
- Collaborate with marketing and finance on pricing and monetization
- Establish and track key metrics for platform performance, adoption, model quality, and business impact.
- Engage with customers and conduct market research to refine the AI strategy
Basic Qualifications:
- 5 or more years of enterprise product management experience with end to end ownership of prioritization, delivery, and go to market.
- Experience launching AI or Data products with LLM powered capabilities, copilots or agentic workflows.
- Strong technical aptitude with fluency in modern AI stacks including model integration, context orchestration, embeddings, prompt design, guardrails, and evaluation frameworks.
- Proven ability to work closely with data scientists, ML engineers, and platform teams to take models from experimentation to production
- Clear understanding of AI governance, privacy, compliance, and responsible AI principles required for enterprise readiness.
- Demonstrated skill in translating complex AI capabilities into simple product experiences and measurable customer value.
- Strong analytical capabilities including business case development, data informed decision making, and clear problem solving.
- Ability to set long term platform strategy while driving meaningful short term product impact in fast paced environment.
- Excellent cross functional communication and collaboration skills, with experience influencing engineering, design, and GTM partners.
Preferred Qualifications:
- Experience building products for GTM teams – Sales, Marketing, Customer Success
- Bachelor’s degree; MBA or related graduate degree preferred
Top Skills
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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