The Role
ControlUp creates an autonomous workplace where the day runs itself.
We’re a leader in DEX, unifying digital employee experience and IT operations into one powerful platform built for modern workplace management. By combining real-time monitoring, automation, and proactive remediation, ControlUp enables IT teams to prevent issues before they impact employees, reduce operational complexity, and streamline IT environments, without the clutter of multiple tools. With ControlUp, IT works smarter, employees stay productive, and the workday runs itself. One platform. One powerful shift in how work flows.
No tool sprawl. No wasted time. No interruptions. Just technology that runs smoothly, so people can get on with work that matters.
The Role
We are looking for a Senior Product Manager with a passion for creating impactful AI-driven products. This role is perfect for someone who thrives at the intersection of data, technology, and business, and who’s eager to lead transformative projects that harness the power of artificial intelligence.
As part of our growing product team, you will take ownership of end-to-end product lifecycle management for AI-focused initiatives. You'll work closely with a cross-functional team, including R&D, data science, and design, to identify opportunities where AI can solve critical business challenges and deliver significant ROI to our customers. This is a unique opportunity to leverage your deep understanding of AI/ML and your product management expertise to build impactful and scalable DEX (Digital Employee Experience) solutions.
How You’ll Spend Your Day
- Own and drive the product roadmap for AI-powered features and solutions.
- Collaborate closely with data scientists and engineers throughout the AI/ML lifecycle, from data exploration and model development to deployment and monitoring.
- Define and prioritize AI initiatives based on business impact, technical feasibility, and customer value.
- Work with UX/UI designers to create intuitive and effective user experiences for AI-powered features.
- Conduct competitive and market analysis to identify trends, opportunities, and differentiation.ֿֿ
- Define and track key metrics to measure the success and impact of AI features, iterating based on data and feedback.
- Write detailed product specs, user stories, and use cases with clarity and precision.
- Lead customer discovery efforts to validate problems, solutions, and prototypes.
- Act as the voice of the customer in internal discussions and planning sessions
Your Experience and Qualifications
- Required Skills & Experience:5+ years of product management experience, preferably in SaaS or enterprise software
- 2+ years of experience leading AI/ML-related products or projects
- Strong theoretical and practical understanding of AI/ML concepts, algorithms, frameworks, tools, and the AI/ML lifecycle.
- Familiarity with data engineering principles, data pipelines, APIs, and cloud platforms (e.g., AWS, Azure, GCP) and their AI/ML services.
- Strong analytical skills and data-driven decision making
- Experience working with cross-functional teams, including data science, Dev, and UX
- Excellent communication and stakeholder management skills
- A passion for user-centered design and delivering intuitive product experiences
Preferred Qualifications:
- Bachelor's degree in Computer Science, Engineering, Data Science, or related technical field.
- Prior hands-on experience working with ML models, NLP, or data pipelines
- Experience in agile product development environments
- Proven success working with distributed teams across multiple time zones
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The Company
What We Do
Today, millions of us work remotely, and we wouldn’t want it any other way. We’ve discovered that having more flexibility to work wherever and however we want frees us to bring our best at work and in life. ControlUp's Digital Employee Experience management platform empowers IT teams to make remote work simple and more reliable.
