Senior Product Manager, Access

At Squarespace, we empower product teams to solve meaningful customer and business problems. We’re looking for a Senior Technical Product Manager to join our Access team within the Acuity Scheduling department. Acuity Scheduling, a distinct brand within Squarespace’s suite of products, helps service businesses start and grow by allowing their clients to directly schedule appointments and classes, removing administrative burden and providing more time to focus on what they love doing. 

As a Senior Technical Product Manager for Acuity Scheduling, you’ll own the systems that control how customers sign in, manage identity, and pay for the platform. This role is a blend of technical expertise and product management, working directly with a single, cross-functional team to align the technical direction with product goals. If you have a strong foundation in data architecture or systems design, and you’re excited about driving innovation and scalability, we want to meet you.

This is a hybrid role working 3 days per week from our Aveiro office. You will report to the Group Product Manager on the Acuity Scheduling team. 

• Product Ownership: Act as the primary product owner for your team, setting the roadmap and priorities based on technical feasibility, user impact, and business goals.
• Technical Strategy & Roadmap: Collaborate with engineers to define a scalable technical strategy that aligns with product goals, focusing on data architecture, systems design, and service-based solutions.
• Cross-functional Collaboration: Partner with engineering, data science, and UX teams to understand requirements, manage trade-offs, and deliver solutions that balance speed and scalability.
• Cross-organization Collaboration: Work directly with Squarespace Identity and Security teams to develop and realize a shared vision of a singular identity and authentication system.
• Stakeholder Communication: Translate technical architecture and system requirements into clear, actionable items for stakeholders across the company, including senior leadership and non-technical teams.
• Quality, Security & Performance Optimization: Focus on the system's stability, reliability, and scalability by working closely with the engineering team on continuous improvement, platform security and technical debt management.
• Architecture Oversight: Guide architectural decisions to ensure optimal security, data flow, storage, and access within our product ecosystem. Advocate for sustainable choices in a service-oriented approach to component-based architecture.

• Experience: 4-6 years in product management or a technical role with product ownership, preferably within a data-driven environment; ideally in an identity-centric role.
• Technical Expertise: Strong background as the technical product lead on teams owning data architecture, systems design, and service-based architecture (e.g., microservices), with the ability to engage deeply in technical discussions and decisions.
• Systems Thinking: Proven experience in end-to-end system thinking and design, including a strong grasp of component-based architectures, data storage options, and integration layers.
• Data Architecture: Hands-on experience with data modeling, database design, and data warehousing principles, including familiarity with large data model improvement initiatives.
• APIs & Integration: Understanding of RESTful API design, OAuth, identity federation, and integration patterns to ensure seamless interoperability between services and systems.
• Analytical Mindset: Proficiency in using data to inform decisions autonomously, including experience with data analysis and product analytics tools.
• Communication Skills: Ability to communicate complex technical concepts to both technical and non-technical audiences, bridging the gap between product vision and technical execution.
• Agile Experience: Familiarity with Agile methodologies, including backlog management, sprint planning, and cross-functional team collaboration.
• Project Management: Familiarity with project management tools like Jira, Asana, or similar.

• Technical Transformation: Experience leading teams and/or organizations from a monolithic architecture to a service-oriented one.
• Identity Experience: High-level understanding of and experience with core user registration flows and OAuth as it pertains to user identity needs.
• Technical Documentation: Experience documenting technical data architecture, service flows, and system dependencies to ensure alignment and knowledge-sharing within the team

Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,700 is headquartered in New York City, with offices in Dublin, Ireland, and Aveiro, Portugal. For more information about our company, visit https://www.squarespace.com/about/careers.

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.