Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.
Position Summary
As a Senior Product Education Engineer at Harness, you will become an expert in Harness products to teach others to become experts. You will be the source of truth and lead others on operational recommended practices, implementation guidance, and solution architecture drawing upon your engineering experience.
The Harness product suite empowers individuals and companies to provision, secure, connect, and run applications in the cloud according to the modern cloud operating model. For this role you should be comfortable working with code, configuration, and the command line.
This role is cross-functional between product, engineering, sales engineering, and customer success. You should be excited about taking feedback and requests from the field, coming up with creative solutions to real-world problems, and documenting and presenting those solutions for others to learn from. You should be passionate about devops, microservices, security, teaching, and education — both internally for Harness employees and externally for Harness users
About the role
- Ability to architect and lead multi-day instructor led training [ILT] for a variety of size customers at Harness.
- Architect and create hands-on lab exercises and interactive experiences to help practitioners become confident with Harness products.
- Create questions and answers to further Harness Certified Experts certifications.
- Write recommended and best practice guides for using Harness products in production.
- Curate educational resources created by other Harness staff and the open source community.
- Write clear, step-by-step guides for specific industry or customer use cases.
- Create or convert existing code samples to work on multiple cloud providers and for mixed workloads.
- Architect and create automations helping further automate our ILT and certification offerings and ecosystem.
- Collaborate and build consensus with other education engineers, sales engineers, product management, engineering, and solution architects to understand customer use cases and document solutions to their problems
About you
- Genuine curiosity in learning how to learn and how to teach others to learn efficiently.
- Excellent written and verbal communication skills - this will be tested during the interview process and is required to be successful.
- Previous experience with any Harness product (production experience is not required).
- 4+ years of experience in a customer-facing technical role such as technical trainer, sales engineer, technical account manager, customer success engineer, enterprise architect, software engineer, DevOps engineer, or other relevant work experience.
- 1+ years experience in a programming language such as JAVA/Go/Python/NodeJS.
- 2+ years experience in cloud native technologies such as Kubernetes.
- 1+ years experience in public cloud technologies such as AWS/Azure/GCP.
- Experience with observability solutions such Prometheus/Open Telemetry/DataDog/AppDynamics.
- Experience operating and maintaining cloud infrastructure in a production environment is strongly preferred.
- Experience with audio/video (recording, microphones, Adobe Premiere Pro, Screenflow or Camtasia) is preferred, but not required.
- Experience with graphic design or visual explanations is preferred but not required.
- Experience delivering curriculum, exams, and certifications via training partners is preferred but not required.
- Experience in teaching or education. This could be as a technical evangelist, tutor, or mentor is preferred but not required.
- Experience in LMS solutions to deliver interactive training and credentialing such as Instruqt is preferred, but not required.
-Remote from within the U.S- Travel required
What you will have at Harness
- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Flexible work schedule
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual social and team building events
- Monthly internet reimbursement
The anticipated base salary range for this position is $145,000 to $153,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.
Pay transparency
$145,000—$153,000 USD
- Harness Grabs a $150m Line of Credit
- Welcome Split!
- Harness Recognized in Inc.'s Best Workplace Awards 2022
- Harness on LinkedIn: America's Great Companies to Work For -- And What You Can Learn From
- #6 - Glassdoor Best Places to Work 2021 list
- #17 on Forbes Top 50 Cloud Companies to Work For
- #47 on LinkedIn’ Top 50 Companies to Work For
- #2 on Quartz 2021 list best places to work for remote workers
- 2021 Career Launching Companies List
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Top Skills
What We Do
Harness is a leader in AI-native software delivery, dedicated to empowering developers and engineering teams worldwide. We revolutionize how software is built, tested, deployed, and optimized by driving efficiency, reliability, and speed throughout the software development lifecycle. At Harness, we envision a world where developers focus on innovation, free from repetitive tasks, supported by tools that streamline every step.
Our platform leverages AI and automation across all key pillars of software delivery: Continuous Integration, Continuous Delivery, Feature Flags and Experimentation, Cloud Cost Management, Security Testing, and more. By automating traditionally manual processes that slow down engineering teams, Harness enables organizations to release software faster, reduce errors, and optimize costs—all while enhancing the developer experience and flexibility.
Harness is transforming software delivery on a global scale. As a pioneer in AI-driven automation, we streamline complex development processes, eliminate inefficiencies, and empower developers to innovate freely. Our mission is ambitious: enabling millions of developers to deliver code faster, more reliably, and with greater ease than ever before.
Why Work With Us
Harness is built on a culture of growth, collaboration, and transparency, where team members are encouraged to push boundaries and solve meaningful challenges. We invest in personal and professional development, value work-life balance, and foster a supportive environment—making Harness an ideal place to make a real impact in tech.
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