At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
About this opportunity:
We're building AI Employees that run local businesses - agents that answer phones, book appointments, and close deals autonomously 24/7. Deployed at 100,000+ locations handling thousands of daily customer conversations across auto dealerships, home services companies, and aesthetics and wellness clinics.
You'll design how humans work alongside AI that's increasingly capable of doing their job. The interaction patterns for this don't exist yet - you'll help create them.
You'll be a design lead on this team, partnering directly with PM and engineering on some of the hardest UX problems in enterprise AI right now.
What you will be doing:
- Make deeply complex systems feel simple to people who don't care how they work
- Set the design standard for the team and raise the craft bar across the entire product surface
- Lead with customers - on-site, running your own research, and using it to drive what we build next
- Drive alignment across PM, engineering, and GTM without needing a defined process to do it
What you should have:
- 6+ years designing complex software that real people use daily under pressure - you've worked on systems where the underlying technology is powerful but the experience has to feel simple
- Track record of defining interaction paradigms, not just executing within them - you've invented patterns that didn't exist before, not just iterated on established ones
- Proven ability to do your own research and bring it back as product direction, not just design artifacts - you talk to customers, watch how they work, and walk out knowing what to build next
- CS degree or equivalent builder experience - you've shipped code, understand how systems work under the hood, and don't need engineering to explain why something is hard
- Prototypes in code as a default, not a last resort - Cursor, Claude Code, or similar are already part of how you work
- Comfortable designing across every surface the product touches - you don't get precious about the medium
- Curious about AI and how it changes the products you build - you don't need to be an expert but you need to care
Why you’ll love working here:
- Podium is the best place to work to:
- Join the leaders in AI agents
- Unlock career-defining growth
- Build with world-class talent
- Make a real impact on local business
Benefits
- Open and transparent culture
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
Skills Required
- 6+ years designing complex software that real people use daily under pressure
- Track record of defining new interaction paradigms, not just iterating on existing patterns
- Proven ability to run your own customer research and translate findings into product direction
- CS degree or equivalent builder experience; shipped code and understands system constraints
- Prototypes in code by default (examples: Cursor, Claude Code)
- Comfortable designing across every surface the product touches
- Curious about AI and how it changes product experiences
Podium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Podium and has not been reviewed or approved by Podium.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, vision, and related options such as HSA/FSA, life/disability, and mental-health support. Feedback suggests this core package is a consistent strength.
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Leave & Time Off Breadth — Time off is described as flexible, with policies like flexible or unlimited PTO alongside paid holidays and sick leave. Feedback suggests this area is broadly viewed positively.
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Flexible Benefits — Flexible or remote work options are available depending on role, and on‑site perks such as free snacks or lunches are highlighted. Feedback suggests these options enhance day‑to‑day flexibility and convenience.
Podium Insights
What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
