At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job DescriptionAbout the opportunity
Design experiences that empower small businesses and communities across the world. At Xplor, we are building tools that help educators and entrepreneurs focus on what matters - people. Join our global centralised design team and help shape products used daily across two SaaS verticals: education and dry cleaning.
As a Senior Product Designer reporting to our Head of Product Design, you'll work across two distinct SaaS verticals: education and dry cleaning. Your designs will reach small businesses and communities worldwide, solving real problems for real people every day. Working with teams in Australia and the US, you'll lead design initiatives that require both strategic thinking and hands-on execution.
This is a high-impact role for a versatile designer who thrives in complex environments, enjoys working across verticals, and is motivated by meaningful work that empowers small businesses and communities.
You’ll work at the heart of a global design practice connecting with US-based peers in the mornings (AEST), then owning your craft in the afternoons. This rhythm empowers you to collaborate across time zones, influence decisions early, and carve out uninterrupted creative time when it counts
What you’ll do
As a Senior Product Designer, you will:
Drive product strategy by translating user needs and business goals into elegant, scalable designs.
Design across two industries, ensuring cohesive experiences and visual consistency.
Collaborate across time zones with Product Managers, Engineers, and stakeholders from discovery through delivery.
Own the end-to-end design process, from ideation, research, wireframes, and high-fidelity prototypes to dev handoff and QA.
Conduct and synthesise user research to guide product direction.
Contribute to and evolve our design system to support accessibility and global scale.
Facilitate workshops and design critiques, helping teams align around shared goals and user outcomes.
Mentor other designers and foster a culture of creative excellence.
Your Impact
Your work will directly shape how thousands of educators and small businesses operate helping them save time, serve customers better, and grow sustainably. You will partner with distributed teams in Australia and the US, working mornings (AEST) to connect and afternoons to create.
Location: Preference for candidates based out of Melbourne where our Xplor office is located but will consider applicants remote in Australia & who have full working rights.
QualificationsWho you are
You’re a seasoned designer who is comfortable working independently, managing ambiguity, and pushing for quality in a fast-paced, multi-product environment. You have a strong portfolio that demonstrates systems thinking, user empathy, and elegant execution.
What would make me a good candidate?
Senior level experience in product design, with a focus on B2B or SaaS products.
Proven ability to lead projects independently from discovery through to delivery.
Strong experience designing for responsive web and mobile applications.
Advanced skills in Figma (including component libraries, prototyping, and design systems).
Excellent communication and facilitation skills and you’re comfortable presenting to stakeholders and running workshops.
Demonstrated ability to collaborate across time zones and navigate remote or distributed teams.
A portfolio that shows user empathy, systems thinking, and design excellence.
Preferred:
Experience working across multiple industries or product domains, especially complex vertical software.
Knowledge of accessibility and inclusive design principles (e.g., WCAG).
Familiarity with Agile and cross-functional product development environments.
A background in design mentorship or team leadership.
Experience working with or contributing to centralized design systems.
Life at Xplor
You’ll be part of a global network of talented colleagues who support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.
Some of our perks and benefits:
- 12 weeks Gender Neutral Paid Parental Leave for both primary and secondary carer
- #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
- Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
- Access to free mental health support
- Flexible working arrangements
Ready to apply?
To start your application, please submit your resume and we’ll be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
We understand that diverse candidates have diverse needs. We welcome you to inform us of any additional needs related to completing your job application or participating in the interview process, via [email protected].
More about us
More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most.
Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake.
Good to know
To be considered for employment, you must be legally authorised to work in the location (country) you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time.
We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.
To learn more about us and our products, please visit xplor.com/careers/.
We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.
EEO and Artificial Intelligence
We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
We make it a priority to respond to every applicant.
Skills Required
- Senior level experience in product design, with a focus on B2B or SaaS products
- Proven ability to lead projects independently from discovery through to delivery
- Strong experience designing for responsive web and mobile applications
- Advanced skills in Figma (component libraries, prototyping, design systems)
- Excellent communication and facilitation skills; comfortable presenting to stakeholders and running workshops
- Demonstrated ability to collaborate across time zones and work with distributed teams
- A portfolio demonstrating user empathy, systems thinking, and design execution
- Legally authorised to work in the country of application (no visa sponsorship provided)
- Experience working across multiple industries or complex vertical software
- Knowledge of accessibility and inclusive design principles (e.g., WCAG)
- Familiarity with Agile and cross-functional product development environments
- Background in design mentorship or team leadership
- Experience working with or contributing to centralized design systems
Xplor Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xplor Technologies and has not been reviewed or approved by Xplor Technologies.
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Leave & Time Off Breadth — Leave options appear broad, with generous PTO and paid sick days frequently highlighted as a notable part of the overall package. Paid volunteer time and bereavement leave add additional time-off breadth beyond standard vacation policies.
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Retirement Support — Retirement support is positioned as a meaningful component of total rewards, including a 401(k) match that is described with a clear match formula. Eligibility for performance bonuses and mentions of equity/pension options further contribute to perceived long-term value for some roles.
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Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life, and disability insurance, alongside U.S.-specific supports like an FSA. Mental health support through an employee assistance program and wellness programs strengthen the overall health-and-wellbeing offering.
Xplor Technologies Insights
What We Do
WHAT WE DO At Xplor, we build easy-to-use technology for the businesses that make up everyday life – whether booking a gym session, dropping the kids at daycare, registering for a community center class, fixing your furnace, or playing 18 holes on Saturday. That’s what people expect in the experience age – and why more than 130,000 businesses across 72+ countries use our integrated software and embedded payment solutions to attract, connect, engage, and retain their customers. Our platform processes $47 billion in payments annually because we've made it simple for businesses to get paid, manage their operations, and focus on what they do best: serving their customers. WHY JOIN XPLOR? • Work that has real-world impact: What we build helps businesses serve customers more effectively, and adapt as their businesses grow. When our customers succeed, everyday life works better for millions of people around the world. • Technology with purpose: We build technology for real operators solving real-world problems. That means designing products that fit how businesses actually work, helping customers make better decisions, and creating tools that improve both operations and the experiences they deliver. • A portfolio with breadth and depth: Our teams support a diverse set of industries, including fitness and leisure, golf and club, recreation, field services, garment care, education, and payments. That means the opportunity to solve meaningful challenges across multiple markets, while contributing to one shared company vision. OUR VALUES Our values shape how we lead, how we make decisions, and how we work every day. • Find a better way: We challenge outdated processes, improve the way we work, and look for smarter solutions. We bring ideas, not just problems, and stay open to better ways forward. • Do the right thing: We act with integrity, make ethical decisions, and hold ourselves to a high standard. We own mistakes quickly, learn from them, and apply our principles consistently. • Say it straight: We communicate clearly, and with respect. We share context, not just outcomes, give timely feedback, and speak up early when something needs attention. • Win together: We work across teams and functions with trust and shared purpose. We seek input early, assume positive intent, and celebrate success together. • Own the outcome: We take responsibility for results. We follow through, solve problems, and step in when something needs to be fixed.
Why Work With Us
At Xplor, you get room to grow, work that has real impact, and a team where you can bring your whole self. In return, we ask you to put people first, innovate fearlessly, and aim high. Be part of a global community built to help you – and the businesses we serve – thrive.
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