Best Egg is looking for a Product Designer to improve our servicing experience, with a focus on bill pay and account management. This role will help customers understand their balances, make payments, and stay on track with confidence. You will design flows that are clear, reliable, and easy to use in moments that matter.
This is a strong mid-level role with room to grow into senior ownership.
What You’ll Do
Design end-to-end servicing experiences across web and mobile, including bill pay and account management
Turn requirements into clear user flows, polished UI, and effective UX content
Partner with product, engineering, and data to deliver high-quality experiences
Use data and research to identify friction, reduce errors, and improve completion rates
Contribute ideas to improve the product while collaborating with senior designers and product managers
Use AI tools to support research, ideation, and content development
Apply and extend the design system to ensure consistency and clarity
Present work clearly and iterate based on feedback
What We’re Looking For
3–5+ years of product design experience, ideally in fintech or other transactional products
Experience designing flows related to payments, account management, or task completion
Strong UX and UI skills with attention to detail and craft
Strength in UX content and an understanding of how language drives clarity and trust
Working knowledge of AI tools in the design process, with a willingness to deepen that practice
Ability to take direction while contributing ideas and improvements
Strong collaboration skills and comfort working with cross-functional teams
A portfolio that shows clear thinking, execution, and impact
What Sets You Apart
Experience improving bill pay or transactional flows with measurable results
Ability to reduce friction and errors in high-stakes user moments
Strong point of view on clarity, trust, and feedback in financial experiences
Interest in helping customers stay in control of their financial health
Bonus: Experience using motion design to enhance interactions
Why This Role Matters
What We Do
Best Egg is a consumer financial technology platform that aims to help people feel more confident about their everyday finances through a suite of products and resources. Our digital financial platform offers simple, accessible, and personalized financial solutions including personal loans, credit cards, and a financial health resource center. Our culture and values are one of the core reasons why our customers keep returning to Best Egg. We are committed to championing a culture of inclusiveness and diversity of thought, and we focus on providing a safe, flexible, and collaborative work environment. Our associates are encouraged to engage in creative problem solving, and we promote opportunities for growth and enrichment across the organization. If you are inspired by inspiring others, Best Egg is the place for you.
