Senior Product Designer

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Senior Product Designer to join our growing team!

As a Senior Product Designer, you play a mission-critical role in conceiving and evolving second-to-none internal tool experiences behind Canadian insurance brands. You’ll be part of the enterprise design team that’s responsible for our enterprise user experience.

What you’ll do here:

• Leverage user insights and data to craft human-centered digital experiences that are clear, highly usable, visually appealing, and help achieve business objectives.
• Contribute to strategic planning and roadmap definition alongside the product and multidisciplinary agile team.
• Create and facilitate workshops to engage stakeholders and contribute to discovery with a user-centered mindset.
• Produce CX/UX artifacts such as sketches, processes and service blueprints to create a shared understanding of the experience. 
• Present work to a variety of audiences, including executives and stakeholders.
• Partner with product managers, product owners, engineers, researchers, copywriters, to produce quality, delightful interfaces: delivering the end-to-end solution from conception until launch, and iteration.
• Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.
• Generate final assets and work with developers to implement and validate specifications.
• Give and solicit feedback from other designers and the product team, in order to continually raise our bar for quality.
• Elevate the team’s design practices and methodologies, while being an advocate for user-centered, data-driven design.

What you bring to the table:

• At least 7 years of experience in Product Design.
• Expertise in usability and user-centered design practices.
• Capacity to understand complex business needs and to translate them into simple design requirements
• Mastery of design tools (Figma, Figjam, MIRO, Axure, etc.).
• Experience with UX research tools an asset (usertesting.com, Optimal Workshop, Dovetail, etc.).
• Experience in producing process flows, content inventories, etc.
• You love working in a collaborative environment that has a strong focus on teamwork, innovation, open minds and having fun.
• Creative, analytical, curious and ingenious.
• A team player that can share and receive constructive feedback.
• Deeply passionate about design and quality.
• Organized, autonomous and proactive.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country. 
• No Canadian work experience required however must be eligible to work in Canada.

Please include your portfolio in your application.

#LI-Hybrid

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.