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Félix seeks to empower Latinos in the US to care for what matters most back home. #JuntosWeSucceed
The Role
Lead end-to-end product design for a fintech chatbot on WhatsApp: conduct user research, prototype and test concepts, collaborate with cross-functional teams, contribute to the design system, mentor designers, and influence product strategy to improve remittance experiences for Latino immigrants.
Summary Generated by Built In
About Us
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before.
We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.
About the Role
The Product Design team at Félix Pago is growing. We're a small but mighty group building the foundation for a world-class UX function within one of the fastest-growing fintech companies in LATAM and the U.S.
Our mission is simple yet powerful: build financial tools to empower latino immigrants in the U.S. We believe great UX at Félix means combining empathy, cultural understanding, and design excellence across every touchpoint, from conversation flows to trust-building visuals.
This is an opportunity to join a growing team as the Senior Product Designer to help coach and influence others, while creating new and effective ways of working across the entire UX team.
At Félix, a Senior Product Designer is a hands-on position requiring conceptualization, research, presentation skills, the ability to generate quantity and quality design concepts, set and deliver on deadlines, and communicate ideas effectively. As a qualified candidate, you care deeply about design but enthusiastically welcome feedback. You’re able to balance usable designs with smart, creative risks, and are eager to push boundaries to achieve the most effective solutions.
This is an exciting opportunity to have a big impact on a rapidly growing product experience, while working with a growing team of designers across the world to create a better sense of craft and community at Félix.
Responsibilities
- Play a lead role in the design and execution of new products and user experiences.
- Validate ideas and design decisions with qualitative feedback by user research
- Work closely with engineers, researchers, product managers, data analysts, and support teams to define product and user experience strategy
- Collaborate with designers to across our various products to ensure a cohesive user experience across our entire product portfolio
- Push the visual and interaction design of forward and help maintain its cohesion by contributing to our design system and larger documentation
- Help shape the Design team culture, influence the way we work, and participate in the hiring process for new talent.
- Own the end-to-end product design process, to prioritize multiple assignments, present work to internal stakeholders, and deliver killer creative under deadline.
Requirements
- Fluency in Spanish and English, able to articulate design thinking and advocate for content decisions in both languages.
- At least 7+ years of consumer product design experience
- Proficiency in Figma as your primary design tool, with deep experience in component architecture, design tokens, prototyping, and leveraging Figma's collaborative workflows to scale design across teams.
- Comfort using AI-powered tools to accelerate your design workflow — whether that's using v0 or Cursor to rapidly prototype functional UI, Claude Code to scaffold and iterate on front-end components, or LLMs to generate content, explore copy variants, and stress-test conversational flows. You treat AI as a creative partner that amplifies your craft, not a shortcut around it.
- Experience working with Product Management and Design teams to influence wireframes and functional specs.
- Experience contributing to, or establishing, design systems and component libraries for digital product experiences
- Strong mobile experience, you’ve led at least 4-5 mobile projects end to end and contributed to others
- A strong desire to work collaboratively with a growing design team across Product and Brand, UX Research and Content Strategy.
- Great communication skills with designers and non-designers alike, and can effectively articulate what problems you’re solving for and your design decisions
- Experience and are comfortable validating concepts through research, low and high-fidelity prototyping, and user testing
- An equal amount of comfort working the details of your designs at a pixel-perfect level as well as at a broad conceptual one.
- An ability to think at a high level about product strategy and vision, while recognizing how your work impacts it
- Self-drive, and thrive in a fast-paced environment.
- A strong portfolio showcasing your problem solving skills and high design caliber; you MUST provide a link to your portfolio (and password if applicable) to be considered for this role
- (Bonus) Experience designing for AI and Conversational interfaces
- These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
What We Offer
- Competitive salary
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.
Want to learn more about our privacy practices? Check out our Privacy Policy.
Top Skills
AI
Blockchain
Claude Code
Cursor
Design Tokens
Figma
Llms
Prototyping
Stablecoins
V0
Whatsapp
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The Company
What We Do
At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, the Félix founders were selected as “Endeavour Entrepreneurs” and were recipients of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers.
