Senior Product Designer, Ops

Posted 4 Days Ago
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New York, NY
In-Office
162K-170K Annually
Senior level
Automotive • eCommerce • Food • Internet of Things • Logistics
Wonder is revolutionizing home dining and making it better. Pull up a seat to our table.
The Role
Design end-to-end user experiences for internal tools, collaborating with cross-functional teams, and conducting usability testing. Requires a design portfolio and strong proficiency in Figma.
Summary Generated by Built In

About Us 

Everything’s on the menu at Wonder. Except compromise. 

 

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more. 

 

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week. 

 

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible. 

 

About the role 

Wonder is looking for a Product designer on the Ops Product team to build best-in-class product experiences for our internal users.  

 
The Ops Product team owns all of systems that power the tools needed to equip our kitchen and delivery teams so that they can provide the best possible experience for our customersThis includes the kitchen display screen, kitchen order manager, dispatch portal, 3rd party aggregator, back office tools and moreWe are a cross-functional team of product managers, product designers, and product analysts.  

A portfolio is required to be considered for this role. Your design portfolio should showcase your design process and demonstrate a range of fidelity levels from start to finish.  

Key Responsibilities:  

  • Own the design of end-to-end user experiences that integrate user research, customer feedback, and performance data. 

  • Develop high-fidelity designs, interactive prototypes, and comprehensive design artifacts that align with product requirements and ensure seamless developer handoff. 

  • Conduct usability testing to validate designs and incorporate feedback.  

  • Collaborate closely with product managers, analysts, engineers, and culinary operations stakeholders to design features that drive efficiency and increased throughput in our operations 

The experience you have 

  • 3-5+ years of experience designing and shipping internal toolingStrong plus for experience in designing operations and efficiency tools. 

  • Proven ability to work with cross-functional teams and collaborate effectively in a fast-paced, dynamic and at times scrappy environment. 

  • Excellent communication and interpersonal skills, with the ability to explain design decisions clearly and concisely. 

  • Strong visual sensibility and ability to translate complex workflows into easy-to-understand user experiences  

  • Proficiency in Figma and other supporting interaction design tools.  

The way you work 

  • You approach design with a positive mindset, always pursuing excellence with both users and the business in mind. 

  • You make design decisions informed by data, insights, and intuition. 

  • You engage in divergent thinking, exploring a wide range of designs before proposing a solution. 

  • You think in terms of design systems and contribute to evolving existing systems. 

  • You take pride in your craft and strive to achieve a high level of refinement in your designs. 

  • You’re self-motivated, able to juggle multiple projects, and ready to tackle any challenge that comes your way. 

  • You build trust through humility, open communication, embracing change, and seeking feedback to improve. 

  • You are able to quickly grasp complex workflows and operations processes and break them down into highly intuitive and digestible interfaces 

 

Base Salary Range: $162,000-$170,000 per year.  

 

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. 

 

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. 

 

#LI-Hybrid 

 

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  

A final note 

At Wonder, we believe that in order to build the best team, we must hire using an objective lens.  We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion.  As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class.  If you have a disability, please let your recruiter know how we can make your interview process work best for you.

We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy

Top Skills

Figma
Interaction Design Tools
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The Company
HQ: New York, NY
500 Employees
Year Founded: 2018

What We Do

Wonder is a fast-growing, food-tech startup that’s raising the bar on the role food plays in peoples’ lives. We’re a team of food-lovers, entrepreneurs, and some of the most accomplished innovators in the culinary, logistics, and technology industries. Backed by top-tier venture capitalists, we’re moving quickly to pioneer the future of food.

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