Senior Product Designer

Our Story

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

As a Senior Product Designer at J.Crew Group, you'll help shape the future of how people shop and connect with our brands. You’ll take the lead on major design initiatives across web, mobile, and in-store experiences, turning complex problems and sometimes fuzzy requirements into designs that work beautifully and feel great to use.

You’ll be a key voice on cross-functional teams, helping define product vision, advocating for the customer, and delivering well-crafted work from concept to launch.

You know how to balance big-picture thinking with strong attention to detail. You’re comfortable using research, brand, and business context to guide your work. Think of yourself as equal parts problem-solver and storyteller.

What You’ll Do

• Design customer experiences across all our touchpoints

• Turn research insights and data into intuitive, beautiful UX

• Map out customer journeys, spot the friction points, and design solutions

• Partner closely with product managers, engineers, and creative teams

• Contribute to and evolve our design systems in line with each brand's personality

• Present your work clearly to everyone from teammates to executives

• Help shape product roadmaps with a customer-first mindset

• Coach other designers and push our whole team to do better work

What You Bring

• A portfolio that shows thoughtful, impactful design work across web and mobile

• Solid grasp of UX fundamentals, interface design, and visual design principles

• Fluency in Figma and experience in prototyping ideas quickly

• Familiarity with iOS design patterns and what works (and what doesn't)

• Basic understanding of front-end code and how to partner with engineers

• Experience with AI coding tools (Cursor, Claude Code, GitHub Copilot, etc.)

• Ability to communicate ideas clearly, whether that's in writing, visually, or in person

• Curiosity, flexibility, and a collaborative spirit

This role reports into the VP of Digital Experience for J.Crew Group.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.