Senior Product Designer

What you will do!

• Own the end-to-end design lifecycle for key product areas, from initial concept and strategy through to launch and iteration.
• Plan, conduct, and analyze various user research methods with clinicians to develop a deep, empathetic understanding of their time-critical workflows and pain points for use in product development and strategic product vision work.
• Create a range of design artifacts, including user flows, wireframes, prototypes, and high-fidelity visual designs for complex clinical workflows across web and mobile platforms.
• Partner closely with Product Management to define requirements, Engineering to ensure technical feasibility and successful implementation, and Clinical AI/ML teams to translate complex AI models and medical data into actionable clinical insights.
• Travel occasionally (no more than 20%) to conduct research, meet with customers, and attend internal meetings.

What you bring!

• A minimum of 6 years of experience in Product Design or UX Design, with a strong focus on complex workflows in healthcare or enterprise environments.
• A compelling portfolio showcasing a strong design process, systems thinking, and a proven track record of shipping successful products on mobile, web, and desktop that solve challenging user problems.
• Demonstrated ability to balance user needs, business goals, and technical constraints to deliver high-quality design solutions.
• Exceptional written and verbal communication skills, with the ability to clearly articulate design decisions and rationale to non-design stakeholders, including technical and clinical experts.
• Proven ability to manage competing priorities, iterate quickly on feedback, and maintain clarity and focus when working on complex, ambiguous problems or within compressed timeframes.
• Expert proficiency with modern design, prototyping, and research tools (e.g. Figma, Sketch, Dovetail).
• Bachelor’s degree or equivalent.

What would differentiate you as a candidate

• Familiarity with clinical workflows and hospital systems like Electronic Health Records (EHR) and Picture Archiving and Communication System (PACS).
• A demonstrated understanding of how to ethically and effectively utilize generative AI tools within the design process.
• Bachelor’s degree or above in Design, HCI, or a related field.

Your first 30/60/90 Days

• In your first 30 days, you will:
• Find your feet! Understand the company and how we work. Meet your peers and cross-functional stakeholders.
• Shadow at least 3-5 clinical users (such as neurosurgeons or radiologists) to observe their workflows and understand how they currently use RapidAI products.
• Participate in design team critiques, product team meetings, and other rituals.
• Take ownership of a low-risk design polish or maintenance task to learn our processes, components, and tools.
• In your first 60 days, you will:
• Take full design ownership of a mid-sized well-scoped feature, achieving alignment with cross-functional partners.
• Plan and execute user research for the project.
• Identify a key point of workflow friction or ambiguity in your project and create a plan to solve it through cross-functional scoping or technical discovery.
• In your first 90 days, you will:
• Initiate design-led discovery for a new, high-impact feature or strategic project pillar, working with cross-functional stakeholders to shape the 3-6 month roadmap.
• Fully execute the design, testing, and final specifications for a project, including a seamless handoff to engineering and close collaboration during the engineering process to ensure delivery of a high-quality user experience.
• Document and share a new best practice or process improvement within the design and product organization