The Role
As a Senior Product Designer, you will shape the AI-powered platform, enhancing user experiences and collaborating closely with cross-functional teams.
Summary Generated by Built In
Discover our galaxy 🪐
Since 2013, when Malt was founded by Vincent Huguet and Hugo Lassiège, we have become Europe’s fastest-growing freelance marketplace.
By acquiring Comatch (the Berlin-based leading marketplace for top freelance management consultants and industry experts) in 2022, we’re now home to a dynamic community of 550k+ freelancers, 70k+ companies, and 700+ Malters.
We’ve built the industry’s leading freelance management solutions—all on a powerful, data driven—to match companies with the right freelance talent.
But we’re more than just a connector. Our marketplace streamlines freelancer-client communications, simplifies administrative and legal tasks, expedites invoicing and payments, and so much more.
Today, our company is growing fast! We need people like you to help us write this next chapter.
We are a tech company with a human approach 👽
- Strong company culture fueled by 700+ Malters from 40 countries
- Offices in France, Germany, Spain, Belgium, United Kingdom, the Netherlands and the Middle East
- Committed to equality and diversity (50% of people managers are women)
- Strong career path policies allowing all Malters to develop and grow equally
- Backed by renowned investors including ISAI, Eurazeo Growth, Goldman Sachs and BPI France
- Recognized twice by LinkedIn as one of the best start-ups to work at
Explore your future career 🔭
As a Senior Product Designer at Malt, you'll play a pivotal role in designing the next generation of our AI-powered platform, directly influencing the success of both clients and our community of freelancers.
You will translate complex, high-impact business challenges into elegant, intuitive, and seamless AI-driven product experiences that empower freelancers and businesses to connect and thrive. By defining the experience of artificial intelligence within our product, you will leave a significant, tangible mark on the future of people’s professional lives.
Join a passionate, user-centric, data-informed, and AI-aware design team where your expertise will shape not just a product, but an industry.
Key responsibilities ✨
- Define Experience Strategy and Lead Design End-to-end: Collaborate closely with product managers, engineers, and data scientists to shape experience strategy, influence roadmaps, and deliver high-impact solutions for key product initiative from initial problem framing to delivery.
- Design Human-AI Collaboration: Shape Malt’s approach to designing user interactions with AI-powered features (i.e. recommendations, agentic tools), applying best-in-class AI design patterns beyond traditional UI solutions.
- Prototype, Test & Optimize AI Experiences: Explore new AI concepts in close collaboration with data science and engineering peers, define success metrics, and continuously refine the AI experience based on user feedback.
- Lead User Research and Champion a Service Design Approach: Advocate for the needs of our users by leading research to gather deep insights and apply a service design approach to ensure a cohesive and efficient experience across all user touchpoints.
- Deliver High-quality Design: Craft intuitive and elegant solutions, guided by strong rationale, that effectively solve complex interaction problems.
- Evolve the Design System: Develop and steward our design system, ensuring a cohesive and consistent user experience across the entire product ecosystem.
- Inspire Design Excellence: Foster a culture of design excellence within the team by encouraging collaboration, promoting continuous learning, and sharing best practices.
- Communicate design rationale: Clearly articulate and present your design rationale and decisions to stakeholders at all levels, ensuring alignment and buy-in.
About you 🧑🚀
- 5+ years of experience in product design, with a strong portfolio showcasing a high level of strategic thinking and craft.
- A strong understanding of SaaS platforms and enterprise software, and a proven track record of shipping successful AI-powered products that have solved complex user problems and delivered measurable business value.
- Deep expertise in user-centered design principles and a genuine passion for creating exceptional product experiences.
- Proficiency in relevant design and prototyping tools such as Figma
- Experience leveraging AI tools to accelerate parts of the product design process.
- Excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships and influence cross-functional partners.
- A strategic mindset with the ability to think holistically about the user journey and the broader product ecosystem.
- A collaborative spirit and a desire to be part of a high-performing, ego-free team.
- Experience working in a fast-paced environment and comfort with iterative product development.
- Fluency in English is required.
- Experience designing for two-sided marketplaces.
- Experience designing within the HR tech or FinTech space.
Bonus Points
How to join the mission? 🚀
- First call with Alex, our Talent Acquisition Manager, to better understand your background, aspirations and answer any questions you may have. (30-45 minutes)
- Interview with your future manager Caroline Caltagirone and/or our VP of Design, Stefanie Fleisch, to delve into your experience and the specifics of the role. (45 minutes)
- Deep Dive session with your future manager and members of the Design Team, where you will present a case study from your portfolio and work on a whiteboard design challenge (90 minutes).
- Cross-functional collaboration interview with one member of the Product Management team and one member of the Engineering team. (45 minutes)
- Final interview with the CPO, Belén Alomar, to discuss Malt’s long-term vision in terms of experience and the future of Design at Malt (30 min)
Malt is the perfect space to thrive personally and professionally 💫
- Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
- Equity: Every Malter is entitled to stock options
- Lunch vouchers: €9/day on your Swile card.
- Transportation: 50% reimbursement (any type of transport)
- RTT: From 8 to 12 days off
- Sports: company participation to a Gymlib membership
- Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.
- Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow.
- Annual team building events
Ready? Get your ticket to Malt 🪐
At Malt, we are committed to fostering an inclusive and diverse workplace. We recruit based on skills, experience, and potential, without any form of discrimination related to age, gender, sexual orientation, ethnicity, religion, or disability. Our mission is to create a work environment where everyone feels valued, respected, and safe to thrive.
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The Company
What We Do
Malt is a platform that connects businesses with freelancers, finding the perfect match for every project. Our mission is to provide everyone with the freedom to choose what work they do and who they do it with. By helping to redefine the world of work and the relationships we have with it we hope to empower everyone to shape their careers to fit exactly what they’re looking for. Malt was founded in 2013 by Vincent Huguet and Hugo Lassiège, who were both joined by Alexandre Fretti as Co-CEO in 2020. In March 2022, Malt acquired Comatch, enabling us to create a dedicated category for independent management consultants and interim executives where clients can access vetted expertise, known as Malt Strategy. We have now gained the trust of more than 550,000 freelancers and 70,000 clients, becoming one of the leading marketplaces for freelance talent. We are currently operational in nine countries and regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE and the UK. Malt has evolved into a successful scaleup with more than 700 employees from 44 different nationalities, who share the same values of care, ambition, joy and autonomy. Join us and become part of the future of work!
