What your day could consist of:
- Drive end-to-end design for platform initiatives, from research, opportunity framing to final implementation—balancing user needs, technical feasibility, and business goals.
- Partner across teams to identify user pain points, define success, and improve foundational UX patterns that scale across the product ecosystem.
- Lead with insight and intention—using research, data, and stakeholder feedback to inform decisions and measure impact.
- Craft and share design artifacts—wireframes, flows, prototypes, and visuals—that clearly communicate your thinking and invite collaboration.
- Conduct usability tests, gather insights, and iterate quickly to improve outcomes.
- Maintain visibility into how your work is performing post-launch and continuously refine based on learnings.
- Shape and uphold a high bar for design quality and consistency across the platform.
- Collaborate with the Design Systems team to evolve reusable components and patterns that reflect our brand, accessibility standards, and product vision.
- Mentor and support other designers through critique, feedback, and guidance on best practices.
What is needed:
- 6+ years of experience designing digital products—preferably in SaaS or B2B tech.
- A natural curiosity for emerging tools and design trends—including interest in how AI can influence product design and user workflows.
- A strong portfolio demonstrating end-to-end design thinking across complex, multi-surface systems at scale.
- Expertise in information architecture, user flows, interaction design, and visual design principles.
- Proven ability to simplify complexity—bringing clarity to technical concepts and turning ambiguity into actionable direction.
- Confident communicator who can align stakeholders around a compelling vision and design rationale.
- Comfortable working iteratively and navigating ambiguity in fast-moving environments.
- Experience working with design systems and contributing to their evolution.
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What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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