The Role
Favor is seeking a passionate Product Designer to join Favor’s Product team, where you’ll help define how on-demand delivery works for Customers, Runners, and Merchants. As a member of Favor’s product team, you will craft experiences that help tens of thousands of Runners earn a living on their own terms. You will deliver delight to consumers who are hangry for a taco or need a quick errand. You will empower thousands of Texas businesses to reach consumers in their city. We’re a small, close-knit team of designers and product managers guided by a collaborative, iterative, user-centered design process.
What you'll do:
- Develop a deep and nuanced understanding of both Runner and Customer experiences.
- Use knowledge to design amazing experiences across a multitude of touchpoints.
- Deeply understand our service and how it works.
- Serve as the expert in how our 15 distinct iOS, Android, Desktop Web, and Mobile Web products work.
- Turn uncertainty into knowledge.
- Find ways to inform the company about the needs of our users through research.
- Identify and think through problems, mock-up solutions, and test with users. Lather, rinse and repeat until the product is great.
- Present your ideas regularly to creative peers, engineers, and key stakeholders (including senior leadership).
- Work with cross-disciplinary partners to investigate issues, gather feedback, and design the right solutions.
Skills you have:
- Degree in product design, industrial design, digital design, graphic design, human-computer interaction (HCI), or a related discipline.
- 5+ years of experience in product design, experience design, UI/UX design, or a similar role.
- 2+ years of experience working for a consumer product company or similar.
- Your portfolio demonstrates your user-centered designs across various mobile and web applications and your experience designing products that users love (please include a link in your application + any applicable passwords).
- Figma expert; experience applying established design patterns to your work.
- Experience with prototyping tools like InVision and Principle and production tools like Zeplin.
Who you are:
- Excellent communication and persuasion skills with an ability to explain your work.
- You can describe the design choices you made in past projects.
- You naturally speak on behalf of the user.
- You have a core design skill set that includes wireframing, whiteboarding, strategy, and information architecture.
- You can think in both low and high fidelity and understand the impact of design on user experience across an ecosystem of products.
- You appreciate great product design and can evaluate what makes an experience good or bad.
- You have an acute attention to detail, and product inconsistencies drive you crazy.
- You crave constructive feedback because it makes you a better designer.
Please link your portfolio and any required passwords.
Life at Favor
Where you’ll work: This is a hybrid role, meaning you’ll work from home roughly three days per week and collaborate with other team members in person at our HQ in Austin, Texas for the remaining work days. No matter where you work best, we foster an inclusive and flexible environment to support our workforce.
Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!
Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.
Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
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The Company
What We Do
Howdy! The best things are found only in Texas, and Favor Delivery is proudly unavailable in 49 states. As a Texas born-and-bred company, and part of H-E-B, we love delivering food as much as Texans love eating it. From an extra-hot latte that meets you at the office to queso delivered (almost) right to your couch, we’re here when Texans are hungry and restaurants want to feed them. Experience how Texas orders in today!
Why Work With Us
Everything we do at Favor is rooted in our core values, including how we think about culture. We highly value transparency, respect, communication, and continuously pushing ourselves to learn, develop, and keep innovating. More than anything though, our culture is focused on our team members and building community.
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