dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First.
Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.
dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro.
We’re looking for a Senior Product Designer who expects more from their career. It’s a chance to extend and improve dunnhumby’s Design team. It’s an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers and brands.
You will support the Product Design Principal and Product Design Manager in defining standards and guidelines across design and research, ensuring quality and consistency in product experience. Applying design attention to the small details and the big outcomes, setting service KPIs (Key Performance Indicators) to ensure product design positively impacts business outcomes such as customer satisfaction, financial performance, and growth.
Joining our growing Design team, you’ll work with world class and passionate people to unlock the value of data for our Retail and Brand clients through our portfolio of digital solutions powered by data science.
What we expect from you
- 4+ years professional experience in user experience design, creating, designing, validating, and measuring products experience.
- Ideally a degree in UX Design, Product Design, Human-Centred Design, Graphic Design, Communication Design etc.
- Ideally an understanding of coding languages and ability to communicate effectively with developers, specifically with regards to user interfaces like HTML, CSS and comparable languages.
- A portfolio of design work/case studies.
- Expert skills with design software such as Figma and the Adobe Creative Suite
- Strong practice of user-centred design methodologies.
- Experience conducting user research, usability testing, and incorporating user feedback into the design process.
- Expertise in user experience (UX) and user interface (UI) design, interaction design, and other relevant design disciplines.
- Understanding of business metrics and key performance indicators (KPIs)
- Experience handling iterative design throughout an agile development process.
What you can expect from us
We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.
And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. For an informal and confidential chat please contact [email protected] to discuss how we can meet your needs.
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)
What We Do
Dunnhumby is a customer data platform that provides models and insights into how customers engage with retail and e-commerce spaces.